About the Role

Based in Ringwood, this casual position is to cover maternity leave. You will play a key role in supporting the service team with administration, customer service, and coordination tasks in a fast-paced environment. This is a casual position with a long-term view

Hours: Tues, Wed, Thurs, 10am–4pmPay Rate: $35.15
Key Responsibilities:

• Filing and managing the Outlook inbox
• Taking and directing phone calls
• Generating freight quotes
• Checking and advising on stock availability
• Order entry and invoicing
• Preparing equipment quotes
• Following up on PODs (Proof of Delivery)
• Responding to general freight enquiries
• Inbound and outbound phone calls

About You:

We’re looking for a proactive, detail-oriented person who thrives in a busy environment and enjoys working in a team. Ideally, you’ll have:

• Previous experience in customer service, administration, or service coordination
• Strong verbal and written communication skills
• Excellent time management and ability to juggle priorities
• A can-do attitude and collaborative mindset
• Experience with scheduling or CRM systems (preferred, not essential)
• Basic computer skills (MS Office, email, data entry)

Some tasks are more complex than basic data entry, so initiative and problem-solving skills are essential. You’ll be part of a friendly, supportive team of six, with full training provided.