Operations Support Officer
Department of Transport and Main Roads QLD
Posted 1 day ago
About the role:
As an Operations Support Officer, you'll play a key role in delivering essential services to Queenslanders.
Some of your key responsibilities include:
• Collaborating with a small, dynamic team to ensure efficient operations.
• Delivering frontline customer service, addressing complaints, and offering advice to customers and stakeholders.
• Administering the School Transport Assistance Scheme (STAS) and other passenger transport services.
• Assisting with the performance monitoring of service contracts and accreditations.
• Keeping up to date with procedural and legislative guidelines to ensure compliance.
About You
• We're looking for someone who brings a blend of experience, enthusiasm, and a growth mindset.
• The ideal candidate will:
• Have a current C class driver's licence and be willing to travel intra-state as required.
• Hold a strong sense of accountability, resilience, and persistence to work through challenges and achieve outcomes.
• Be skilled at building relationships, listening attentively, and providing excellent customer service.
• Show commitment to continuous personal and professional growth, actively seeking feedback to improve.
Eligibility Requirements:
A criminal history check will be undertaken as part of the recruitment process.
If you're ready to take the next step in your career and contribute to the future of Queensland, we encourage you to apply
Applications to remain current for 12 months.
Job Ad Reference: QLD/652476/25
Closing Date: Monday, 18 August 2025
About Department of Transport and Main Roads QLD
The Department of Transport and Main Roads (TMR) is a diverse organisation made up of more than 11,500 employees representing 80 occupational groups across Queensland.
We provide reliable, resilient and responsive transport networks and digital services that are safe and accessible for everyone. No department has a bigger role to play in keeping the Queensland of today moving, or in helping build for the future.
We work, we dream, we innovate and we deliver solutions that connect our communities to schools, hospitals, events, loved ones and more, with customer’s needs in mind.
Operations Support Officer
Burwell Technologies Pty Ltd
AO3 Correspondence Support Officer
u&u. Recruitment Partners
Operations and Member Support
Queensland Social Enterprise Council (QSEC)
Human Resources & Operations Officer
Profile Build Group
Office & Operations Support Coordinator
Versatile Structures
Operations Officer (State Land Management)
Department of Resources QLD
Office Manager and Sales Support
Fresh HR Insights
Water Operations Support Officer (50585)
Southern Downs Regional Council
