About us:

Our expanding practice is led by three experienced Female Obstetric and Gynaecological Surgeons who also specialise in Fertility. Describing our Surgeons as delightful and amicable is an understatement. Our vision is to provide cutting-edge and compassionate care to all our patients while building a team that enjoys working together and coming to work. We aim to make a real difference in our patients' lives. We are seeking a Practice Manager who shares our vision and wants to help create a practice where our patients feel safe, protected, and heard.

About you:

You excel in leveraging your extensive experience from previous practices to assist to expand our practice, implementing processes and procedures as needed. You thrive as a gatekeeper for Surgeons, with building practices being second nature to you. Your initiative and competency allow the Surgeons to focus on their expertise. You take pride in your flexible and empathetic personality, which is essential in the field of O&G. You are known for handling patients and staff with professionalism, confidence, and competence. Your team leader skills are evident as you excel in mentoring our staff.

Key duties/skills:

Management

Managing the practice and staff to ensure patients have a smooth and pleasant experience at the practice.

Assisting the Surgeons with ad hoc duties as required

Pro-active team building skills – including administrating and managing fortnightly practice meetings with clinical and administration staff

Monitor individual and team performance, workload, and take action to address learning and development needs and performance issues

Managing staff including handling leave requests, rosters and timesheets

Supervising our administrative staff during consulting sessions and providing support and training as necessary.

Creating, implementing and refining processes/procedures as required (particularly due to being a restructure)

Developing strategies for change and growth

Pro-active assistance in marketing to referrers

Manage clinical stock levels

Manage queries and complaints with your natural, unflappable manner

Attend to PA duties required by the Surgeon

Excellent communication skills with a positive mindset

IT proficiency – able to troubleshoot

Attending to day to day staff management duties, along with being part of the annual appraisal process

Prior experience with practice financials, including reconciliation of end of day, week and month

High attention to detail with organisational skills

Admin skills

Managing and overseeing Theatre billing, booking, and quoting

Dealing with Health funds

Competency with Medical Terminology and Privacy Laws

Weekly banking reports

Batching

Creating templates

Extremely well presented, verbally, in writing, and in person

Traits:

'Can do’ attitude who is extremely organised and prides themselves on their attention to detail and thrives in building practices

A clear and concise communicator who loves to be part of a great team

Honest, trustworthy, loyal and dependable – you enjoy building and maintaining fantastic teams and supporting our busy Surgeons

Friendly with quiet confidence

Experience:

Must have a minimum of two (2) years of Practice Manager experience – Specialist and cloud software experience viewed favourably, along with O&G and Fertility experience

A Diploma of Practice Management (or similar) would be viewed highly.

For the right candidate, minimum GP Practice Management experience, but Private Specialist experience would be viewed highly.

What we offer:

An empathetic and supportive team environment

A practice growth mindset – to assist you in developing your full potential

Opportunities for professional growth and training

Competitive remuneration well above the award rate, based on experience and skillset

Days/Hours (negotiable):

Monday to Thursday: 8.00am till 5.00pm (30 minute unpaid lunch)

Friday 8.00am till 12noon

Pay rate:

$50.00 to $65.00 per hour plus super

Please note, the hourly rate for the successful candidate will be contingent upon factors such as relevant experience, required upskilling and any necessary training. The listed rate is intended as a general guide and may be adjusted in accordance with these criteria.

The successful applicant will be rewarded with a supportive and dynamic work environment as well as a remuneration package, dependent on experience, which is well above the award wage. Apply now quoting reference 1047.

The successful applicant is required to have full working rights in Australia and will be asked for relevant documentation during the recruitment process. Please note that a Vevo Check to verify your Australian Working Rights will be undertaken and is part of the application process for this role.

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