Service Advisor – Own the Frontline at a Euro-Focused, No-B.S. Workshop

Done with chaos, condescension, and crappy customers?
Good — so are we.

We’re after a Service Advisor who knows how to run a clean front-of-house, keep techs prepped and customers in the loop, and back it all up with clarity, care, and confidence.

If you're organised, ego-free, and ready to grow - this one’s for you.

Why You’ll Love Working With Us

Monday to Friday only - your weekends are yours

No unpaid overtime or overloaded expectations

We fix the system if the work can’t get done in the day

High-end Euro clientele who respect clarity, not discounts

Full digital setup - electronic job cards, two-way SMS, no paper diaries

Structure, stability, and a team that actually has your back

Who We’re Looking For

Strong communicator who stays calm, clear, and customer-focused

Can translate tech jargon into plain English without sounding smug

Confident with workshop software and digital tools

Open to learning the ropes in European and performance vehicles

Driven to improve and comfortable with honest feedback

No ego, no drama - just pride in doing great work

What You’ll Do

Greet and guide customers through the service process

Turn complaints and symptoms into clear job cards for techs

Manage booking flow and daily schedule to avoid chaos

Quote, invoice, and communicate every step with accuracy

Keep customers informed, approve extras, and close the loop

Track KPIs like satisfaction, accuracy, efficiency, and retention

How to Apply

Click Apply and write a short note telling us what you think makes a Service Advisor worth their weight in gold.
Subject line: “I’m Your Next Service Advisor”