Join a Leading GlobalBrand – Customer Service / Order Entry Officer
Location: Eastern Suburbs | Full-Time | Monday to Friday, 9am–5pm | Free Onsite Parking

Advance Human Resources is proud to partner with a well-established, global brand based in Melbourne’s South-East to recruit a motivated and experienced Customer Service / Order Entry Officer for a permanent, full time position. This role offers an outstanding opportunity to become part of a supportive, close-knit team within a dynamic and respected organisation.

What’s in it for you?

Free onsite parking

Full-time hours, with a stable Monday–Friday schedule (9am–5pm)

A friendly and collaborative team environment

Opportunity to gain valuable experience with a leading company

Product discounts up to 60% off RRP

About the Role:
Reporting to the Customer Service Team Manager, you will be the first point of contact for a wide range of customers. Your key responsibilities will include:

Responding to incoming calls and customer enquiries

Responsing to customer emails

Processing standard and customised orders efficiently and accurately

Building strong, professional relationships with customers

Managing and resolving any customer concerns or complaints

Following up on orders, deliveries, and timelines

Monitor inventory levels and communicate stock issues

Providing general administrative support to the broader team

What We’re Looking For:
To thrive in this role, you will bring:

A warm, confident phone manner and exceptional interpersonal skills

Previous customer service or logistics experience

Strong communication and problem-solving abilities

Excellent attention to detail with fast, accurate data entry skills

A proactive, can-do attitude and willingness to learn

Confidence working with systems and an aptitude for technology

A team-focused mindset with a solid work ethic

This is more than just a customer service role – it’s a chance to make a real impact while building your skills in a positive, professional setting.

Don’t miss this exciting opportunity to join a great team and contribute to a highly regarded brand. Apply now for immediate consideration!