Administration Officer

We are a well-established, locally owned and operated electrical company, with a team of professional and friendly electricians servicing the Mildura and Murray Darling region.

We pride ourselves on not only offering quality and reliable service to our clients but also our supportive and inclusive work culture.

We are currently seeking an organised and proactive Administration Officer to join our team.

Role Overview:

You’re the operational backbone for the business. As the admin officer, you’ll be driving the day-to-day operations that keep the wheels turning and the crew firing on all cylinders. From admin to scheduling, finance to customer service, your fingerprints are on everything that keeps the business efficient, profitable, and scalable.

Key responsibilities

Job Commander

Schedule jobs, manage workflow, and ensure job processes are followed & targets are met

Coordinate contractor availability and dispatch

Keep clients informed from the quote to completion

Lead Scout

Manage inbound enquiries, qualify leads, and book site visits

Track marketing data and lead source reporting

Admin Dynamo

Own the day-to-day office tasks; data entry, vehicle registers, licensing

Set up and maintain office procedures and compliance registers

Team Wrangler

Support with onboarding, induction, and exit processes

Maintain HR records and policies

Financial Gatekeeper

Assist with customer invoicing and accounts payable

Review job profitability and weekly/monthly KPI’s

Reconcile accounts (Xero), including supplier invoices and purchase orders

Customer Liaison

Handle inbound calls and emails with a five-star attitude

Resolve customer concerns and collect Google reviews weekly

Supply Chain Saviour

Manage Inventory and stock orders

Build strong supplier relationships and negotiate rates

Compliance Captain

Ensure the business is compliant with industry regulations

Maintain licenses, insurances, and WHS procedures

Tech Guru

Be the internal systems champion (Aroflo job management software)

Troubleshoot and optimise processes

Train new team members on systems

Attributes for Success

Leadership: You step up when needed and own your role.

Organisation: You can juggle priorities and keep everything moving.

Initiative: You spot what’s needed and get it done – no hand-holding required.

Communication: Clear, confident, and honest – with clients and the team.

Detail-orientated: Accuracy matters. Mistakes happen, but you take ownership and fix them fast.

Reliable: The owner knows they can count on you to deliver.