Office Administrator – Role Description

About us

Eco Benchtops is an Australian manufacturer of solid benchtops made from recycled glass. We are a small company with high growth ambitions. Eco is privately owned and based in Melbourne.

Role Overview

The Office Administrator will provide support for the General Manager, Sales team and Factory lead to oversee and be accountable for all administration and customer support activities.

Role Description

· Customer Communication and Service: Be the front line of the business for customer support, responding to requests, posting product samples, issuing quotes (on instruction from the sales team) and invoicing.

· Database Management: Managing the company’s database to ensure all data is accurate and up to date.

· Accounts Payable: Processing and paying invoices.

· Payroll: Managing the payroll and paying wages and salaries.

· Coordination: Ensuring smooth coordination between the sales and factory teams.

· Administrative Support: General administrative support for the General Manager, Sales team and Factory lead.

Attributes

· Strong organisational and time management skills.

· The ability to handle multiple tasks and prioritise effectively.

· Excellent written and verbal communication skills.

· Attention to detail in managing technical documents and client information.

· Ability to handle sensitive and confidential information with discretion.

· Team player.

Qualifications and Experience

High school diploma or equivalent.

Additional qualifications in office administration or a related field are preferred.

Experience in an administrative or support role.

Expertise is modern software systems (Xero, Notion, Microsoft 365 etc.)

A background or interest in building materials or eco-friendly products is preferred.