​Randstad is currently seeking several experienced APS3 Interviewer/call centre officers to join a high-performing federal government team.

Labor Hire | 17 weeks

About the role:

• This role offers the chance to contribute to a national research program exploring employer recruitment experiences and workforce needs across Australia

• As part of a survey team, you will conduct telephone interviews with employers, record information accurately, and help ensure high-quality data is collected

• This is a part-time role (around 20-25 hours per week), suited to someone who enjoys engaging with people, meets targets, and values accuracy and professionalism

Responsibilities:

• Conduct telephone interviews with employers using a structured questionnaire
• Accurately record and enter responses into the data system
• Assist with data coding, sample checking, and other survey tasks
• Meet call rate and data quality targets
• Work collaboratively within a supportive team
• Follow procedures and maintain professional standards

Key Capabilities:

• Clear and confident communication with strong rapport-building skills
• High attention to detail and data accuracy
• Team-focused and cooperative approach
• Strong time management and reliability
• Proactive and self-motivated, with a willingness to learn
• Resilient and professional when making outbound calls

Position Requirement / qualification

• Australian citizen
• Baseline clearance

Location: Canberra, ACT; Sydney, Newcastle, Orange, NSW; Melbourne, Bendigo, VIC; Adelaide, SA; Darwin, NT; Perth, WA; Hobart, TAS; Brisbane, QLD

If you would like to be considered for these roles, this is a great opportunity to tell Randstad about you.
Please click "Apply Now"

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.