Location: Inner West suburbs – fully in office
Length: 2-month temporary role
Hours: 4 days per week, 9:00am - 17:00pm
Working Rights: Full Australian working rights required
Hourly Rate: Up to $38.00 per hour plus super

The Organisation
Lotus People are delighted to partner with a long-standing and respected community organisation dedicated to supporting individuals involved in the justice system and their families. Known for its compassionate, inclusive, and supportive environment, this organisation plays a vital role in promoting social justice and rehabilitation through a range of community programs and outreach services.

The Role
This is a fantastic opportunity for an experienced Administrative Officer or Receptionist to step into a meaningful role, providing essential front-line support to staff, clients, and visitors.

In this varied position, you’ll manage incoming calls, greet and assist visitors, and monitor a safety app used by outreach workers. You’ll also support the team with general administrative tasks and light accounting duties to ensure the smooth day-to-day running of the office.

Working closely with a small, dedicated team, you’ll bring professionalism, empathy, and adaptability to this role, helping to maintain a positive and supportive office environment.

Key Responsibilities

• Provide professional reception and front-desk service, greeting visitors and responding to phone and email enquiries
• Monitor and manage a safety alert system used by outreach staff
• Assist with basic accounting and administrative tasks, such as data entry and invoice processing
• Maintain office supplies, systems, and general administrative processes
• Support staff with ad hoc administrative and operational needs
• Contribute to a welcoming, inclusive, and safe environment for all clients and visitors

The Ideal Candidate
You will be an experienced and confident administrative professional who thrives in people-facing roles and brings a calm, empathetic approach to interactions. You’ll be comfortable working both independently and collaboratively, and able to engage with a diverse range of clients and community members with sensitivity and respect.

You will also bring:

• Minimum 2 years’ experience in an admin or reception role (community, not-for-profit, or social services experience highly regarded)
• Strong interpersonal and communication skills, with a professional and compassionate manner
• Good proficiency with Microsoft Office Suite and general IT systems
• High attention to detail, reliability, and organisational ability
• Capacity to manage sensitive information with discretion and integrity

Our Recruitment Process
At Lotus People, we are committed to promoting diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and transparent recruitment process.

Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2–3 business days for an initial phone screen. Shortlisted candidates will then progress to a virtual interview with the consultant managing the role.

Due to the volume of applications and the specific nature of our briefs, we are unable to take telephone enquiries prior to receiving an application. We kindly ask that all interested candidates apply online and await further contact. Rest assured, we respond to every applicant, regardless of the outcome.

Lotus People are proud to have been awarded Best Agency for Candidate Experience for six consecutive years. We look forward to providing you with a positive and respectful experience.