Mayflower Aged Care is currently on the lookout for an experienced Operations Manager (Lifestyle Services) to join our team on a Full time basis.

The Operations Manager is responsible for delivering exceptional service to residents and families engaging with Mayflower’s lifestyle services program. This role ensures seamless onboarding and ongoing support of clients, while maintaining high levels of satisfaction and compliance. By fostering strong relationships, streamlining processes, and supporting program growth, the position contributes to the strategic objectives of the Mayflower organisation.

The Operations Manager works collaboratively across teams driving continuous improvement and sustainable expansion of lifestyle service offerings at Mayflower locations and across non-Mayflower ageing services.

About us:

The Mayflower Group is a not-for-profit provider of aged care services in Victoria. Employing over 600 employees, the organization currently offers a range of services including home care, residential aged care, and independent living across our locations in Brighton, Reservoir, and Edith Bendall.

As a values-based organization, Mayflower offers a supportive and inclusive culture where diversity is embraced, development is nurtured, and a healthy work life balance is encouraged. We support and recognize the meaningful work of our employees by offering a range of benefits including:

Employee Assistance Program.

Generous leave options including paid parental leave.

Annual Service Recognition.

Comprehensive and supportive induction and orientation process.

Celebration days (i.e., Aged Care Employee Day, Harmony).

Employee representative groups who provide input for decisions on important matters.

Ongoing professional development and education opportunities.

What's on Offer?

In addition to having an opportunity to grow and work on a new challenge you will have-

Flexible working arrangements.

Competitive remuneration.

Access to salary packaging.

Supportive teams and a great work environment.

The successful candidate will have:

Qualification in business administration, aged care, community services, or related discipline.

A current and satisfactory NDIS check

Excellent communication, conflict resolution and interpersonal skills.

Proof of Covid vaccinations

At Mayflower, we pride ourselves on being an equal opportunity employer. We encourage applications from all ages, abilities and cultural backgrounds.

If you meet the above requirements and this sounds like the right opportunity for you, please apply immediately!

No applications will be accepted from recruitment agencies.