Perfect Work-Life Balance | Award-Winning Company | Drive Innovation in InsurTech

Are you a data-driven problem solver seeking meaningful work that fits around school hours? Join EQ Pathology, an award-winning innovator in the life insurance industry, and help us maintain our technological edge while enjoying genuine work-life balance.

About EQ Pathology

EQ Pathology is revolutionising the life insurance underwriting industry in Australia. We work with leading insurance companies to gather medical information for life insurance applicants, managing a network of nurses across Australia and a dedicated team of case managers in Melbourne and Perth.

Our Recent Achievements:

Winner of the ALUCA Partnership Impact Team Award (June 2025) for our collaboration with Acenda

Launched Australia's first end-to-end digital underwriting solution, replacing traditional PDF forms with smart digital questionnaires

Recognised for transforming the life insurance application process, delivering results within 24 hours

Rapidly growing while maintaining our position as technological leaders in the industry

We're not just another business - we've built a global-first innovation for the underwriting life insurance industry, and we're committed to staying ahead of our competitors through continuous improvement and data-driven decision making.

The Opportunity

This is a newly created role designed specifically for someone seeking part-time hours (between 9:30am - 3:00pm daily) - perfect for parents with school-aged children or those seeking flexible work arrangements. You'll be instrumental in building efficiency across our business through data analysis, process improvement, and technology enablement.

As our Business Analyst, you'll work at the intersection of data, technology, and operations - translating business needs into actionable insights and driving change across our administration teams, IT development framework, and client reporting capabilities.

Here's what makes this role unique: You'll sit directly with decision makers. When you identify a problem, scope a solution, and present it - decisions are made on the spot. No endless committees, no bureaucratic delays. If we agree it's a good idea, you run with it. This is a company where change happens quickly, and you'll have the autonomy to make things happen.

Key Responsibilities

Data Analysis & Insights:

Review existing data sources to identify trends, patterns, and improvement opportunities

Identify data gaps and develop methodologies to fill them

Use management information and reporting to draw out business insights

Build compelling reports and dashboards for internal teams and life insurance partners

Automate reporting and analysis processes to improve efficiency

Process Improvement:

Map current business processes across operations and administration

Investigate data and system issues to provide practical solutions

Identify bottlenecks and inefficiencies in workflows

Recommend and implement process improvements based on data insights

Drive continuous improvement initiatives across the organisation

Systems & Technology:

Support system changes and enhancements within our IT development framework

Build formulas, calculations, and automated workflows (Salesforce experience ideal)

Collaborate closely with the IT team to translate business requirements into technical solutions

Drive change initiatives through our technology platforms

Ensure data integrity and system optimisation

Strategic Support:

Support financial planning and workforce planning initiatives

Contribute to financial improvement projects

Provide management reporting to support executive decision-making

Help maintain our competitive technological advantage

About You

Essential Requirements:

Strong data analysis background with proven ability to derive insights from complex datasets

Experience with business analysis, process mapping, and improvement methodologies

Proficiency in building reports, dashboards, and data visualisations

Excellent investigative and problem-solving skills

System-oriented mindset with the ability to understand technical environments

Proactive, self-starter who can work independently

Strong communication skills to collaborate with diverse stakeholders

Experience working with administration teams and understanding operational workflows

Highly Regarded (but not essential):

Salesforce experience or experience with other CRM/business systems

Background in financial services, insurance, or healthcare industries

Experience with SQL, data analysis tools, or business intelligence platforms

Knowledge of process improvement methodologies (Lean, Six Sigma, Agile)

Experience building formulas and automation in business systems

Personal Attributes:

Curious and investigative mindset - you love digging into data to find answers

Detail-oriented yet able to see the big picture

Change agent who can influence and drive adoption of new processes

Comfortable working in a fast-paced, growing organisation where decisions happen quickly

Thrives on autonomy and ownership - you love the ability to run with ideas

Action-oriented - frustrated by red tape and energised by rapid implementation

Confident presenting ideas and recommendations to senior leadership

Passionate about using technology to solve real business problems

What's On Offer

Work-Life Balance:

Part-time hours: 9:30am - 3:00pm, Monday to Friday (20 hours per week)

School hours-friendly schedule

Onsite role in [location] - no remote work, allowing for strong team collaboration

Career Development:

Join a rapidly growing company with significant expansion opportunities

Work on cutting-edge technology projects in the InsurTech space

Exposure to executive leadership and strategic decision-making

Opportunity to shape processes and make a real impact from day one

Company Culture:

Be part of an award-winning team that values innovation and decisive action

Fast-paced environment where change happens quickly - identify, scope, implement

Sit with decision makers who empower you to run with good ideas

Work with a values-driven organisation committed to excellence

Collaborative environment with supportive management

Small enough to make an impact, large enough to be recognised as industry leaders

No bureaucracy or endless approval processes - if it's the right thing to do, we do it

Competitive Package:

Competitive salary (pro-rata for part-time hours)

Superannuation

Join a company with strong financial backing and growth trajectory

How to Apply

If you're ready to leverage your analytical skills in a role that respects your time while offering genuine career development, we'd love to hear from you.

Please submit your application including:

Current resume/CV

Cover letter outlining your relevant experience and why you're interested in this role

Examples of data analysis or process improvement projects you've worked on (if available)

Applications close: [Insert date]

We're looking to fill this role quickly for the right candidate, so don't delay!

Why This Role is Different

Unlike typical Business Analyst positions, this role offers:

Direct access: Sit with decision makers daily - your insights drive immediate action

Speed to execution: Identify a problem, scope it, get approval, and implement. No endless approval chains or waiting months for decisions

True autonomy: When we agree something's a good idea, you own it and run with it

Real impact: You'll be working with a company that's genuinely changing an industry, not just maintaining the status quo

Visibility: Direct exposure to senior leadership and strategic initiatives

Variety: Work spans data analysis, process improvement, system enhancement, and strategic planning

Innovation: Contribute to maintaining our position as technological leaders in the life insurance space

Balance: Genuinely flexible hours designed around family commitments

If you've ever been frustrated by organisations where good ideas die in committee meetings, this is your opportunity to work somewhere different.

EQ Pathology is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

For more information about EQ Pathology, visit www.eqpathology.com.au