Medical Receptionist/PA/practice manager – Obstetrics & Gynaecology Practice

We are a compassionate and dedicated specialist Practice. We are located centrally in Epworth Freemasons Hospital East Melbourne.

We are currently seeking an experienced medical receptionist/PA with some practice management skills to join our friendly team for 3 days per week, (some flexibility to WFH possible) This role requires someone who thrives in a dynamic healthcare environment, balancing professionalism with compassion to provide outstanding support for both patients and clinicians

Candidates must have 1-2 years of practice management experience to be considered for this position.

Key Responsibilities:

Oversee our experienced staff, rostering, training, payroll

Provide financial and operational oversight and regulatory compliance

business development, GP liaison, instagram

Maintain a welcoming environment for staff and patients visiting the clinic

Answer phone calls, emails, and respond to patient inquiries in a professional and efficient manner.

Provide administrative support to our busy team of healthcare professionals

Schedule, confirm, and manage patient appointments and daily calendars efficiently

Process patient accounts and payments.

Surgical bookings, patient quotes and liaise with hospital booking teams, anaesthetists, and surgical assistants

To be successful in this role, you will demonstrate:

Previous experience in a specialist medical practice, preferably surgical

Experience in any surgical specialty medical practice is required

Minimum 2+ years of experience in a specialist medical practice

Leadership, communication, empathy, and problem-solving skills

High IT proficiency

Experience with any medical practice management software is required

Ability to work independently, multitask and work efficiently in a fast-paced environment.

A professional approach to work, with exceptional customer care and service skills

Well-developed time management skills and work efficiently under pressure.

Maintain patient confidentiality

Australian work rights are essential for this position

If you're an enthusiastic and quick learner looking to make a difference in women's healthcare, we'd love to hear from you!

Please submit your cover letter and resume. Please be advised only shortlisted candidates will be contacted.