Are you an organised, compassionate, and proactive individual looking to join a friendly and professional medical practice? Dr Nicola Ward Orthopaedic Surgeon is seeking a dedicated Medical Receptionist to provide maternity leave cover for 12 to 18 months, with flexibility for part-time or full-time hours.

About the Role

You will be the first point of contact for patients and visitors, playing a vital role in ensuring the smooth operation of our busy orthopaedic practice. This position offers a supportive team environment and the opportunity to contribute meaningfully to patient care.

Key Responsibilities

Welcoming patients and managing check-ins

Scheduling appointments and managing the diary

Handling phone and email enquiries with professionalism and empathy

Processing payments and Medicare claims

Maintaining accurate patient records

Liaising with hospitals, referrers, and other healthcare providers

Supporting the practice manager and clinical team with administrative tasks

About You

Previous experience in medical reception or administration (preferred)

Excellent communication and interpersonal skills

Strong attention to detail and ability to multitask

Familiarity with medical software (e.g., Genie, Gentu) is advantageous

A warm, respectful, and patient-focused approach

What We Offer

A welcoming and supportive work environment

Flexible working arrangements (part-time or full-time)

Competitive remuneration based on experience

Opportunity to work in a respected specialist practice within the Mater Private Clinic