About POWAGROUP
We're a wholesaler/importer supplying the Plumbing, HVAC, Electrical and construction trades. We're established in the ACT and Sydney, plus expanding across NSW and nationally with a new mobile ordering app, strong marketing, and innovative and patented products coming to market. Join a tight, supportive team during real growth.

The opportunity (internal-first sales)

Love helping customers on the phone and nailing the details? This role will consist of taking inbound calls, entering sales orders with accuracy, and supporting customers and our on-road reps. As your confidence grows, you'll progress to some proactive outbound calls (mainly warm follow-ups; occasional cold calls later once confident). You'll also complete a short hands-on learning in the warehouse to learn products, processes, and how we deliver on our brand promise. No experience required but it is preferred. If you have no experience, be willing to learn, grow and we will get you places!

What you'll do

Answer inbound calls and enter sales orders quickly and accurately

Manage inbox enquiries; send order confirmations, ETAs and PODs

Build quotes; follow up (phone/email/SMS) to keep jobs moving

Update CRM notes, pipelines, and next actions—no loose ends

Support on-road sales with product info, samples and data sheets

Warehouse onboarding (short stint): pick/pack shadowing, returns flow, QA basics, and product ID so you can advise customers confidently

Over time: outbound call-backs on open quotes, lapsed buyers, and site follow-ups; occasional cold call once you're ready

You'll thrive here if you…

Have a warm, professional phone manner and love solving customer problems

Type fast, spot errors, and enjoy data entry accuracy (orders, SKUs, quantities)

Are organised, self-starting and reliable with solid MS Office skills and familiar with CRM entry.

Are willing to learn CRM systems as full training will be provided

Are practically minded—curious about how products are used on site

Bring energy, persistence and a team-first mindset

Culture: non-negotiable fit

We hire and fire on culture. We live the 5 Keys

1. We are grateful, humble, Above the line and we care.

2. We learn and ask questions to improve business and life.

3. We are goal driven, hungry to get ahead, passionate, loyal and we "get it"

4. Like a sports team, we're happy good communicators using Candor and QTIP (Quit Taking it Personally).

5. We focus on one thing for ROKS and Positive, Continuous Improvement.

We operate Above The Line (ATL) - Ownership, honesty, solutions, respectful language, no blame games. No Energy Vampires. We are serious about culture and if these points don't resonate, this won't be your bus.

Why POWAGROUP

Real development path: inbound → quoting → outbound confidence → bigger accounts

Training: product knowledge, phone skills, CRM, and coaching from sales leadership

Supportive crew, small-team pace, national growth momentum

Locations: Goulburn NSW or Revesby (Sydney)
Hours: Full-time (standard business hours)
Start: Mid-October 2025 (or earlier by agreement)
How to apply: Email your CV to [email protected]. Optional: You will be shortlisted faster if you attach a 60–90s voice note/video on why you're a culture add and why this role suits you.

Must have valid Australian work rights to be eligible for this position.