Love interiors, design, and all things luxury.

Here’s your chance to combine your exceptional customer service skills with your passion for beautiful, high-end products.

We’re a leading name in premium architectural hardware — think sleek design, timeless finishes, and products that transform spaces. Our clients include Australia’s top architects, designers, and builders, and now we’re looking for a superstar to join our growing team.

Why You’ll Love It Here:

This isn’t your average admin job. You’ll be the go-to person for our clients, helping them bring stunning interiors to life while building your own career in the luxury design industry.

You’ll be surrounded by beautiful products every day, work in a collaborative, friendly team, and have a clear pathway to grow into sales or account management.

What You’ll Be Doing:

Being the first friendly voice, our clients hear — by phone, email, and in our showroom

Preparing quotes, processing orders, and keeping everything running smoothly in our CRM/ERP

Coordinating stock, deliveries, and timelines with suppliers and the sales team

Assisting clients with selections, samples, and product information

Building strong relationships with architects, designers, and builders

Learning our stunning product range inside-out so you can confidently support clients and the team

About You:

You’re the type of person who brings energy, organisation, and warmth to everything you do. You love working with people, your detail-obsessed, and you thrive in a busy, design-led environment.

3+ years in customer service, administration, internal sales, or phone-based support

Experience with high-end or luxury products (a must!)

Confident communicator — you build rapport easily over phone, email, and face-to-face

Highly organised with great attention to detail

Tech savvy — comfortable with CRMs, MYOB, Excel, Word, etc.

Ambitious and excited to grow your career in design and interiors

What’s In It for You?

$80–100k + super + bonuses

A pathway into sales and account management in the luxury design industry

Mentorship from experienced leaders who want to see you succeed

A pet-friendly, design-loving office with a supportive team

Daily inspiration working with beautiful, high-end architectural hardware

How to Apply:

I’m a Registered Architect turned Recruitment Specialist, so I know how valuable great customer service professionals are in the design industry.

If this sounds like the opportunity you’ve been waiting for, click APPLY, or send your CV (Word format) to [email protected].

For a confidential chat, call me on 02 9922 9622.

NB: Shortlisted candidates will be contacted within 2 business days.