Classic Way Family Practice is currently seeking a friendly, organized, and dependable Practice manager to join our well-established and respected team in a central location.

Located in a spacious, welcoming practice that combines classic charm with modern amenities, we take pride in offering a warm and supportive environment for both our staff and the families we care for.

We are a family-owned medical practice with a long-standing commitment to patient-centered care.

About the Role

We are seeking an experienced and reliable individual to oversee the day-to-day operations of our family medical practice. This is a part-time role (3 days per week) with potential for increased hours in the future.

As the Practice Manager, you will play a pivotal role in supporting the GPs and reception team, ensuring smooth administrative and operational workflows while maintaining a high level of patient care and service.

This role provides a opportunity to help shape the practice’s continued success and growth.

Key Responsibilities

Oversee daily operations of the practice, ensuring efficient and smooth workflows

Staff management including rostering, training, and team support

Handling patient and staff queries with professionalism and empathy

Medicare billing oversight and ensuring compliance with current regulations

Management of accounts, payroll coordination, and liaison with bookkeepers/accountants

Stock ordering and supplier liaison

Ensuring accreditation standards and policy updates are maintained

Implementing and managing Best Practice Software processes and updates

General administrative duties including working at reception and support to the clinical team

About You

To be successful in this role, you must have:

Experience with Best Practice software (essential)

A background as a Senior Medical Receptionist in a GP clinic, or current experience as a Practice Manager

Strong leadership and communication skills

Excellent time management, problem-solving, and multitasking abilities

A proactive and professional attitude

Knowledge of Medicare billing processes and general practice compliance standards

Familiarity with Hotdoc, Cubiko, and digital health initiatives is desirable

About us

Stability & Longevity: Many of our staff members have been with us for years, reflecting a high level of job satisfaction and team cohesion.

Caring & Friendly Environment: Work alongside experienced professionals who truly care—about both patients and their colleagues.

Wonderful Patients: Our patient base is primarily older adults who are respectful, kind, and a joy to serve.

We embrace modern technology to make the healthcare journey of patients as smooth as possible, which makes your job more rewarding.

Convenient Location: Located centrally in Burleigh waters shopping centre, with plenty of free parking available, making your commute easy and stress-free.

Well-Established Practice: Be part of a reputable clinic that has served the community for many years with a strong foundation and loyal patient following.

How to Apply

If you're looking for a rewarding leadership role and enjoy working in a warm, community-focused environment, we’d love to hear from you!

📧 Please email your CV with 2 reference's and a brief cover letter, outlining your suitability for the role to:
[email protected]

Our contact address is 2/6, Classic way, Burleigh waters.