About the role

We are seeking an experienced, proactive, and people-focused Practice Manager to lead our administrative and operational functions and support our growing clinical team. They will strive to facilitate operational excellence to create a great patient experience.

Duties and Responsibilities include:

Manage daily operations of the practice, ensuring smooth patient flow and service delivery.

Lead and support administrative staff including: recruitment, rostering, training and performance management

Co-ordinate workflow of doctors and allied health professionals to optimise practice efficiency.

Support business development, marketing, and patient engagement strategies

Contribute to strategic planning and implementation of new systems and processes to optimise quality and efficiency of care

Maintain relationships with staff, surgeons, patients, other healthcare supplier, referrers, hospitals, and other service providers

Assist bookkeeper and doctors with financial management including invoicing, Medicare and private billing, payroll coordination, practice reporting and metric analysis

Ensure compliance with healthcare and workplace legislation privacy standards, and accreditation requirements

Benefits:

Flexible start and finish times (Mon - Fri no weekends)

Option for Hybrid work

Competitive salary package with opportunities for growth

Access to secure onsite parking

A supportive, collaborative, and values-driven team

Modern, well-equipped practice

Commitment to ongoing professional development

Experience and qualifications:

Proven experience in a management or high-level administrative role within a medical or healthcare setting. Ideally in specialist or surgical practice.

Strong leadership, communication, customer care and team-building skills

Excellent problem-solving and multitasking abilities

Knowledge of Medicare, private health billing and surgical billing systems

General proficiency in practice management software (we use Xestro but previous experience with this not essential)

Proven experience with practice optimisation and change management with a genuine passion for patient care.

Knowledge of health care and workplace legislation and regulations and best practice in human resources, risk management, and workplace health and safety

Diploma in Practice Management or equivalent qualification or substantiative equivalent on the job training.

About Queensland Ophthalmic Specialists

Queensland Ophthalmic Specialists is a leading ophthalmology practice committed to delivering exceptional patient care across a range of subspecialties including adult and paediatric patients. Located in the heart of Brisbane (Taringa), our practice combines cutting-edge technology with compassionate, specialist care. It is located within the Westside Private Hospital Building and maintains strong relationships with other healthcare services in the building to provide streamlined multidisciplinary care for patients.

How to Apply:
Please submit your resume and a short cover letter outlining your relevant experience via SEEK or email to [email protected]
Applications close 8th September 2025. Early applications are encouraged as interviews may be conducted prior to the closing date.

For confidential enquiries, please contact existing clinic manager Sasha Byrnes on (07) 3062 2380 or [email protected]