Service / Scheduling Coordinator

Elec Power Technologies
Malaga, WA
A$75,000-$80,000 p/a
Administration & Office Support → Client & Sales Administration
Full-time
On-site

Posted 18 days ago


About EPT

Elec Power Technologies Pty Ltd (EPT), is a market leader in the design, integration and servicing of critical power and energy solutions. Our forward-thinking and innovative approach, complemented by an extensive team of factory-trained technicians, project managers and industry experts, means EPT is the partner of choice for Australian business and government departments.

Our modern, reliable, and sustainable UPS power solutions provide global-level power continuity through a highly coordinated portfolio and world-class servicing, giving businesses throughout Australia the confidence to know their infrastructure is protected and optimised.

We are seeking an experienced and passionate individual who is looking for a new challenge.

Why Us?

Supportive, inclusive team culture

Equal opportunity employer

Monthly Rostered Day Off (RDO) – up to 12 days per year

4 weeks Annual Leave plus 17.5% leave loading

Extensive training opportunities

Career development and advancement opportunities

Regular performance catchups and annual salary reviews

Monthly Team Breakfasts

The Position

Reporting to the Business Unit Manager, the main duties and responsibilities would include:

Coordination of EPT Customer Works; including:

Process customer purchase orders into jobs within job management system (simPRO)

Create, manage and follow-up supplier purchase orders

Job and technician scheduling and coordination, working closely with service supervisor and site contacts to confirm site attendance, delivery and ensure site access requirements are met.

Using various platforms, arranging inductions, medicals and training to maintain technicians’ compliances

Closing out jobs, ensuring all required documentation is correct before had over to accounts for invoicing

Raising customer quote requests to sales team based on service recommendations.

Providing general office support with various administrative tasks according to the needs of the business unit

Commitment to EPT’s HSEQ System including Company policies and procedures.

EPT uses simPRO software for the management of all jobs, materials, purchasing, assets, and invoicing.

Essentials

Highly motivated and reliable, able to work alone and in a team

Adaptability is an absolute essential

Exceptional attention to detail and thoroughness

Friendly and outgoing – team player

Strong written & verbal communication skills

Organised

Super customer service skills

Australian Citizen or Permanent Resident

Ability to pass a drug and alcohol screen

Desirable but not essential

Previous technical service experience would be highly valued

Experience with simPRO highly regarded

Experience in service-based industry

Hours of work are Monday to Friday starting at 7.30am to 4:00pm (40 hours per week) with addition hours over 38 accrued for monthly RDO’s.

If you believe you would be suitable for this position, please provide a cover letter and your current resume by pressing 'apply now' and submit your application through the Seek portal.

Working at EPT

At EPT we work with a safety first, every time ethos and have a close and inclusive team with over 35 years in the industry. We embrace our diverse workforce and believe that the skills, experience and ideas that they bring are the reason why EPT is so successful.

We offer competitive remuneration, flexibility, professional development, social events and the opportunity to join a well-known and growing organisation.


About Elec Power Technologies

Malaga, WA, Australia
Mining, Resources & Energy
51-200 employees

EPT is the market leader in the design, installation and servicing of critical power and energy solutions. Our forward-thinking and innovative approach, complemented by the country’s most factory-trained technicians, sees us as the partner of choice for Australian businesses of all sizes.

Our modern, reliable, and sustainable UPS power solutions provide global-level power continuity through a highly coordinated portfolio and world-class servicing, giving businesses throughout Australia the confidence to know their infrastructure is protected and optimised.

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