About Us

Emerald Lakes Residential is a locally based onsite building and property management company located in the heart of Emerald Lakes, Carrara. We proudly manage multiple residential communities (body corporates) and a growing rent roll, offering property management services with a personal touch.

With continued growth on the horizon, including the onboarding of a 7th body corporate – we’re looking for a friendly, organised and tech-savvy Part-Time Administration and Reception Assistant to support our office operations, customer service and marketing efforts.

The Role

This part-time position will be varied and dynamic – ideal for someone who enjoys customer service, has strong administration skills, and is confident using design tools and software systems.

You’ll be the first point of contact for our residents, contractors, and clients, while also assisting with day-to-day administration duties, building operations support, and administration assistance where required with our rent roll.

What We’re Looking For

We’re looking for someone who is warm, professional, and confident when interacting with customers, residents, and contractors. You’ll need to have strong organisational and time management skills, and feel comfortable juggling multiple tasks in a busy and varied work environment.

You should be tech-savvy, with experience using Canva and Microsoft Office programs such as Word, Outlook, and Excel. Experience with MYBOS or similar building management systems would be an advantage, but not essential.

What We Offer

This is an onsite role offering 22.5 set hours per week, working Mondays, Wednesdays, and Fridays from 8:30am to 4:30pm with a 30-minute lunch break.

You’ll be joining a supportive, close-knit, and friendly team that genuinely enjoys working together and values a positive, down-to-earth culture. Our office is located in the heart of Emerald Lakes, with on-site parking and great local cafés and walking tracks nearby.

We’re a growing business, which means your work will be varied, meaningful, and have a real impact on the communities we manage. If you’re looking for a role that combines structure with variety, support with independence, and professionalism with a bit of fun — this is the place for you.