About the role

We are seeking a part-time or casual Medical Administrator to join our team at the Brisbane North Eye Centre in Chermside, QLD. You will play a crucial role in providing exceptional customer service and administrative support to our patients and doctors.

What you'll be doing

Greeting and checking in patients in a warm and professional manner

Scheduling and coordinating patient appointments and referrals

Managing patient enquiries via telephone and email

Handling patient registration, insurance claims and payments

Maintaining accurate and up-to-date electronic and paper medical records

Assisting with general office administration tasks as required

What we're looking for

Previous experience in a optical dispensing or medical receptionist role

Strong communication and interpersonal skills with the ability to interact with patients, clinicians and colleagues in a professional and empathetic manner

Excellent organisational and time management skills with the ability to multitask and prioritise tasks effectively

Proficient in using electronic medical record systems and Microsoft Office suite

Ability to work independently and as part of a team

Common sense approach to work environment in a varied and fast paced role

What we offer

At Brisbane North Eye Centre, we are committed to creating a positive and supportive work environment for our team. We offer a range of excellent benefits, including:

Above award remuneration

Monday to Friday shifts - no weekends or late nights - 32 hours per week

Supportive and friendly work environment

Close to a major public transport hub

About us

Brisbane North Eye Centre has been serving the local community for over 35 years. If you are a motivated and reliable individual who enjoys working in a busy, fast-paced healthcare setting, we encourage you to apply.