We’re on the lookout for a motivated, organised and values-driven Practice Manager/Administrative Lead to support the growth and operational excellence of our boutique pelvic health physiotherapy clinic, The Pelvic Health Physio, based on the beautiful Sunshine Coast.

This is a rare opportunity to step into a leadership role with flexible hours, helping shape the daily operations and long-term direction of a clinic passionate about delivering exceptional pelvic health care.

About the Role

As our Practice Manager, you'll be the operational anchor of the clinic — working closely with the Director and clinical team to ensure smooth day-to-day delivery while also contributing to systems improvement, community care and team culture. This is a hands-on role that blends leadership, process management, and people support in a purpose-led healthcare environment.

Key Responsibilities

Daily Operations & Administration

Oversee front-desk workflow and ensure efficient, compassionate service delivery

Support reception team with scheduling, invoicing, and patient communications

Monitor and streamline internal systems

Oversee clinic inventory, ordering, stocktake, and supplier coordination

Track and manage follow-up workflows

Compliance & Systems

Ensure compliance with allied health regulations

Oversee financial tasks such as account reconciliation, ageing debts, and reports

Manage the clinic accreditation process and quality improvement initiatives

Maintain high standards of data privacy and record accuracy

People & Culture

Lead admin: onboarding, check-ins, rostering

Support clinicians with operational requests and documentation

Promote a culture of professionalism, empathy, and accountability

Update and maintain the reception/training manuals and clinic procedures

About You

Minimum 2 years' experience in practice management or healthcare operations

Strong background in allied health, physiotherapy, or healthcare admin

Confident communicator and capable leader with strong emotional intelligence

Comfortable with multitasking and prioritising under minimal supervision

Experience with private health funds, NDIS, Medicare highly desirable

Highly organised with a problem-solving mindset and attention to detail

What We Offer

A purpose-driven, community-oriented workplace with strong values

A flexible part-time role (approx. 18–24 hrs/week)

Opportunity to grow your role and responsibilities

Ongoing support from a passionate leadership team

A beautiful working environment and tight-knit team on the Sunshine Coast

Competitive hourly pay (aligned with Health Support Services Award and experience)

If you’re looking for a part-time role that blends operational leadership, team support and meaningful impact — we’d love to hear from you.

Please send your Cover letter and CV to [email protected]