Medical Receptionist

We are looking for an experienced Medical Receptionist to work with our awesome team. Please only apply if you have Medical Reception experience.

About the role
Pacific Pines Medical Centre is seeking a motivated and experienced Medical Receptionist to join our friendly team. In this pivotal role, you will be the first point of contact for our patients, delivering exceptional customer service and ensuring the smooth running of our medical practice. The ideal candidate will have a passion for healthcare and a proven track record in medical administration.

What you'll be doing

Warmly greeting and welcoming patients upon arrival, and efficiently managing the reception desk

Scheduling appointments, handling booking inquiries, and maintaining accurate patient records

Assisting with medical billing, insurance claims, and other administrative tasks

Providing general information and support to patients, and directing them to the appropriate medical staff

Maintaining a high level of confidentiality and discretion when handling sensitive patient information

Contributing to a positive and collaborative team environment

What we're looking for

At least 2 years' experience in a medical reception or administrative role, preferably in a general practice setting

Strong customer service skills, with the ability to interact with patients in a warm, professional, and compassionate manner

Excellent communication and interpersonal skills, with the ability to multi-task and prioritise effectively

Proficient in using medical practice management software preferred Best Practice (but not essential)

A passion for healthcare and a commitment to providing high-quality patient care.

What we offer

At Pacific Pines Medical Centre, we are committed to creating a positive and supportive work environment for our employees. We have a friendly and collaborative team environment.

About us

Pacific Pines Medical Centre is a well-established and respected general practice located in the heart of Pacific Pines, Queensland. We pride ourselves on providing our patients with high-quality, personalised healthcare, and we are committed to creating a positive and supportive work environment for our employees. If you're looking for an exciting new opportunity in the healthcare industry, we'd love to hear from you.

Apply now