About the Role

As the Service Coordinator, you’ll work alongside our project managers, trades team, and clients to schedule jobs, manage admin and report documentation, and keep operations running seamlessly behind the scenes.

Key Responsibilities

· Coordinate and schedule electrical service jobs across various sites in job management system.

· Monitor technician job progress to allocate resources efficiently.

· Ensure field staff provide all required project documentation to meet industry compliance standards.

· Procure materials, liaise with suppliers and manage delivery logistics.

· Communicate clearly with all stakeholders throughout the process, ensuring customers are kept informed of schedule changes.

· Carry out induction submissions and client portal registration where required.

· Submit electricity distribution network provider applications and work requests.

· Create and trade Small Scale Technology Credits in specified online portal.

· Invoicing and quoting.

· Maintain documentation including job folders and reports.

· Support Project Manager with all allocated tasks in order to successfully complete the installation of commercial projects.

Report to Director and PM

The successful applicant will ideally have

· Electrical or construction industry experience – either onsite or in admin/support roles.

· Previous experience in a Scheduling or Coordination role.

· Well-presented and highly organized with a professional and courteous demeanour.

· Excellent time management skills with attention to detail.

· Knowledge of commercial electrical processes, solar or trade background.

· Valid Driver’s License (must have).

· Accurate and efficient data entry skills.

· A “can do” and proactive approach to tasks.

· Simpro and or ServiceM8 experience an advantage

About Us

GFE GROUP exists to improve how businesses use and manage energy through smart technology and great relationships.

Our tailored energy saving solutions have been reducing power costs and helping our clients across Australia create better economic and environmental results by using energy more efficiently for over 10 years.

We are a proud, family-owned local business that is built on the foundations of hard work, innovation and creating deep relationships.