About the role

Chill-Tech Air Services is seeking an experienced Office Admin / Service Coordinator to join our team in Ormeau, Queensland. This full-time role will be responsible for providing administrative support and coordinating our day-to-day service operations.

What you'll be doing

Manage phone calls, emails and customer inquiries

Scheduling and coordinating jobs using ServiceM8

Maintain accurate records and documentation of all service activities

Process invoices, bills and other financial administration

Provide general office support including ordering supplies, filing and data entry

Assist with marketing initiatives, website updates and social media management

Be the friendly face of Chill-Tech, providing exceptional customer service

What we're looking for

Minimum 2-3 years' experience in an administrative or customer service role

Strong organisational and time management skills with attention to detail

Excellent communication skills and good memory

Proficiency in Microsoft Office suite, particularly Excel and data entry

Experience in the Air-conditioning service industry or similar sector (preferred)

Ability to multitask, work independently and as part of a team

Experience with ServiceM8 or similar job management software (training provided for the right candidate)

Experience with Xero or similar accounting software

Must have full working rights in Australia

What we offer

At Chill-Tech Air Services, we are committed to providing our employees with a positive and supportive work environment. In addition to a competitive salary, we offer:

Comprehensive training and professional development opportunities

Great work/life balance. Home before 5pm most days

Extensive product specific, high level frequent training

A friendly and collaborative team culture

About us

Chill-Tech Air Services is a modern and progressive HVAC company delivering high-performance solutions for domestic and light commercial air conditioning systems. We specialize in inverter technology and use cutting-edge diagnostic software and tools to ensure precision and accurate diagnosis in every job. Our team is driven by quality, innovation, and service excellence.

Apply now to join our growing team and be a part of Chill-Tech's success!

We are currently not open to offering overseas sponsorships. This position is for candidates who have full working rights and are residing in Australia.