The role of Service Administrator involves providing administrative support to ensure the smooth operation of service-related activities within the industrial/manufacturing sector. Based in Port Melbourne, this position requires strong organisational skills and a proactive approach to problem-solving.

Client Details

This is a small-sized organisation operating in the industrial/manufacturing industry. They are committed to delivering high-quality services and maintaining efficient processes to meet the needs of their clients.

Description

• Coordinate and schedule service appointments for technicians and clients.
• Maintain accurate records of service requests, updates, and resolutions.
• Provide timely communication to clients regarding service timelines and progress.
• Assist with invoicing and processing payments for completed services.
• Monitor and manage inventory levels for service-related materials and tools.
• Prepare reports on service activities and performance metrics for management.
• Handle incoming enquiries and provide administrative support to the service team.
• Be on call one week a month to address urgent service needs.

Profile

A successful Service Administrator should have:

• Previous experience in administrative roles, preferably in the industrial/manufacturing industry.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy in record-keeping.
• Proficiency in using office software, including word processing and spreadsheets.
• Effective communication skills, both written and verbal.
• A proactive and adaptable approach to problem-solving.
• The ability to work independently and manage competing priorities.

Job Offer

• Permanent, full-time position with a supportive work environment.
• Five days on-site with one week a month on call 24/7.
• Opportunities to develop skills within the industrial/manufacturing industry.
• Convenient location in Port Melbourne, close to public transport.

If you're ready to take on this rewarding role as a Service Administrator, we encourage you to apply today!

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Leasha Adaway.