Join Our Elite Service Team!

Parts and Service Administrator

📍 Wodonga, Victoria | 🛠 Supportive Team | 🤝 Positive Culture | 🗓 Monthly RDOs

At Farm Tech Machinery, we're not just building machines - we're building a team that supports the backbone of Australian agriculture. As a family-owned business with over 50 years in the industry, our reputation is built on quality equipment, exceptional service, and genuine relationships with our customers.

We're taking our service offering to the next level and are looking for a Spare Parts Administrator to join our Elite Service Team - someone who brings energy, organisation, and a customer-first approach to our growing Parts and Service department.

Why Join Us?

Be part of our Elite Service Team - a growing crew of skilled and passionate professionals.

Enjoy genuine job satisfaction in a role where your contribution matters.

Work in a supportive, collaborative, and down-to-earth team.

Thrive in a culture built on respect, humour, and real connection.

Enjoy monthly RDOs and a company that values work-life balance.

What You'll Be Doing

Respond to incoming spare parts enquiries via phone, email, walk-ins and web forms.

Prioritise and manage requests to ensure fast and reliable service.

Build and maintain long-term relationships with our loyal customer base.

Communicate with overseas suppliers, place international parts orders, and coordinate airfreight.

Contribute to the development of procedures that enhance elite service standards.

Provide high-level administrative support to ensure the smooth operation of our Parts and Service team.

What You'll Bring

Strong organisational skills and a sharp eye for detail.

Clear and confident communication — both written and verbal.

A customer-focused mindset and the ability to built rapport quickly.

An interest in agriculture and a willingness to grow your parts knowledge.

A proactive approach to solving problems and managing multiple priorities.

Strong skills in using systems and software.

A team-first attitude - someone who enjoys contributing and collaborating.

What We Offer:

Competitive remuneration based on your skills and experience.

A workplace culture that motivates people to turn up, contribute fully, and exceed expectations.

Development opportunities as part of a respected and growing business.

Recognition and respect as part of a team that delivers excellence every day.

Ready to be part of something bigger?

Apply now and bring your skills to the team that keeps Australian agriculture moving.