The Company:
Our client is a professional, socially responsible debt collection company, founded on the principles of fairness, trust and respect. Their mission is simple, yet powerful – to help Australians get out of debt!

There are many reasons that people fall into debt and being able to receive the support to gain financial freedom, can be life changing. Our client helps people on this journey. Their compassionate, practical approach empowers customers to regain control of their financial future.

Due to continued business expansion, they are seeking a switched-on Office Support / Skip Tracer to join their Tullamarine based office and support their field-based team.

The Opportunity:

They are currently seeking an upbeat, motivated Administrator to provide support for their growing field-based team.

In this role you will be undertaking a range of administrative support work, including data entry, updating the details of clients, performing credit checks, skip tracing, working with various excel spread sheets, route planning, flight and accommodation, loading direct debits, recording notes against clients in the system and a range of other administration tasks. And most importantly, supporting the team in the field with information that they might need.

This role is basically a busy administrative support role, that will require an organized, switched on administrator, who is process driven and has a sharp eye for detail.

Responsibilities include:

Support our Field Agents while they are out on the road

Organizing and booking field agent travel and accommodation

Checking in with the Field team, providing support when needed.

Perform weekly route planning for the field team, optimising their time on the road.

Skip tracing, of debtors, using online tools and internal systems

Investigate leads from a variety of sources, to establish current details.

Updating internal records and providing updated information to the field team.

Maintain accurate and well-organised documentation and records

About you:

Solid experience in office administration

Prior experience in Collections, Skip tracing, Investigations, or a similar is a bonus (not essential)

Tech-savvy and confident with systems, Microsoft Office, including excel.

An eye for detail and a knack for finding what others can’t

Tenacity, resilience, and creative thinking

Approachable and down-to-earth – easy to talk to and good with people at all levels

Team-first attitude, with a natural instinct to check in, encourage, and support.

Hard working and keen to grow within the company.

The Rewards

Join a supportive, vibrant team culture that celebrates success.

Be part of a company making a real difference in people’s lives.

A friendly, down-to-earth team that values what you bring

Opportunities to take on more responsibility and grow with the role.

You'll be appreciated, and relied on every single day

A base salary of up to $65K with another $6K in bonuses. ($71K + Super)

Mon - Thurs: 11am - 7pm,

Friday: Shorter hours - (5.5 hours)

This is your chance to help shape a new role, work with a great team and the chance to make a meaningful impact. If this sounds like you, then Apply Now!

To Apply: Please send your CV and cover letter through to lisa@kingsrecruitment.co.nz, and we will get back in touch with you.

Please note: Only shortlisted candidates will be contacted, and this will happen within two weeks of application. Applicants must have the legal right to work in Australia at the time of applying.