
Service Manager
Equipment Services and Machinery
Posted 22 days ago
Join the team
Equipment Services & Machinery (ESM) is a specialist service partner for construction, hire, and civil businesses across South East Queensland. We support fleets with expert preventative maintenance, diagnostics, ECU tuning, DPF solutions, certified refurbishments, and outcome-focused repairs for compact and heavy equipment.
Based in Rocklea, our fully equipped workshop and mobile technicians provide reliable, fast-turnaround support to minimise downtime and maximise fleet performance
ESM services and repairs - Excavators, Skid steers, Track loaders, Mini Loaders, Concrete Equipment, Generators, Pumps, Trailers, Plate compactors, Rollers and much more... We are a fast-paced business and require the right person to help develop the service and workshop business further into the future.
We are now looking for a suitably qualified, motivated and energetic Service Manager with a positive attitude and a strong work ethic to join our team in Rocklea.
The responsibilities for the role will include;
Quoting repairs and customer work
Managing budgets and targets
Allocate daily work to employees to maximise workshop productivity & efficiency
Workshop staff management and daily direction ensuring optimum utilisation of staff
Manage workshop assets, consumables and equipment for the most efficient and effective outcomes
Increasing customer base and growing service department.
Ensure Workshop safety and cleanliness at all times
Ensure all staff adhere to Workplace Health and Safety policy, procedures and legislation
Contribute to planning and implementation of workshop improvements and expansions
Set standards of performance and attainment for staff
Provide technical guidance and coaching where required
Handle escalated customer matters from the team
The Person
A mechanical trade qualification is required and previous exposure to a varied range of equipment from small plant to construction equipment would be beneficial.
Experience with operating to budgets
Experience with managing and supervising a team of mechanics
Sound administrative skills to ensure correct documentation accurately processed to the admin department.
Exceptional communication skills
Microsoft Office Suite skills (Word, Excel, Outlook)
Can do attitude and able to work unsupervised
Organised with a strong attention to detail and a high level of pride in your work quality is essential.
An attractive salary package will be offered to the right candidate.
If you feel this position suits you, apply now!
We require someone to start immediately!
About Equipment Services and Machinery
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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