About the business

Cairns Doctors on Barr Street is a leading specialist medical practice dedicated to providing high-quality care to our patients. Our team consists of experienced General Practitioners, Specialists in gynaecology, dermatology and paediatrics offering comprehensive medical services. We are committed to a patient-centered approach and excellence in healthcare.

About the role

At Cairns Doctors on Barr St, we pride ourselves on our exceptional service for both our patients and practitioners, therefore, the following attributes are required:

- Friendly customer service

- Professional phone manner

- High attention to detail

- Ability to multitask

- Knowledge of Medicare item numbers (preferred but not required)

The following daily tasks are some of the key responsibilities for this position:

- Greeting patients, answering phones, and booking appointments in our Best Practice appointment book

- Arriving and triaging patients accurately

- Billing and receipting payments from patients and/or third parties

- Administration support (scanning, importing of faxes, medical records exporting, recalling patients, debtors follow up etc).

- Adherence to relevant RACGP standards, comply with privacy and confidentiality principles

Benefits and perks

Our practice is our second family. We have a fantastic team environment where you will always feel supported and appreciated. Your new position will give you the opportunity to work alongside a variety of talented practitioners including GP's and Specialists. Within Barr St Markets we have some of the best health services available - as well as the incredible Hopscotch Cairns and Wholelife Pharmacy right next door!

Skills and experience

Recent exposure within the medical industry and Best Practice Software experience is preferred but not required.