About the business and role:

We are a hiring! We are a new and growing Specialist Practice in Auchenflower and we are looking for an experienced and dynamic Medical Secretary to join our friendly and professional team.

We deliver modern, evidence-based medicine with patient wellbeing at its heart.

Our Medical Secretary/Receptionist will be a dedicated, stable individual seeking long term tenure. We value experience and maturity as perfect partners to a fresh and energetic attitude. You will relish a busy, multi-tasking day, caring for patients and colleagues and a diverse working week. You will be calm under pressure, and readily adapt. You will be a natural organiser, friendly and you will thrive within our fast growing Ophthalmology Specialist Practice and our team of medical receptionists. You will be a self-starter with integrity, meticulous presentation, and a cheerful disposition.

This role is based at our Visionare Eye Specialists clinic, located at 401 Milton Rd, Auchenflower, with rosters prepared in advance.

Previous Experience:

Must have recent experience working with Medical Specialists

Experience with Medicare, DVA and Private Health

Excellent organisation and time management skills with ability to multitask

Must be able to think outside the square and use initiative

Attention to detail and accuracy.

Provide exceptional patient care.

Excellent IT and computer skills.

Duties include but are not limited to:

Meeting and greeting patients in a professional and courteous manner

Ensuring medical records are managed confidentially and efficiently

Invoicing and receipting of patient consultations

Provide outstanding customer service both on the telephone and in person

Efficient management of all patient data, clinical files and correspondence

Schedule and management appointments for both doctors and clinical staff

Co-ordinate referrals, test results and reports

Patient invoicing and receipting (Medicare, DVA, private billing) and end of day reconciliations

Faxing, scanning, filing, and mailing documentation

Personal

Your personal presentation will be impeccable within the workplace

You will comply with Health and Safety requirements

You are willing to undertake additional training and professional development when required

You will support diversity in the workplace, and help us foster a caring and supportive environment for staff, patients, families and colleagues

We are a caring, good-humoured, fair and cheerful group who prioritise harmonious workplace relations - the right candidate will share these values

Excellent communication skills are required along with computer and technology capability

Skills and Abilities

Maintain patient confidentiality

Work in a team as well as autonomously

Manage workflow, and delegate and prioritize appropriately

Demonstrate excellent attention to detail and strong language skills and literacy

This position requires our Medical Secretary/Receptionist to join us in either a part time or full time role as soon as possible.

Please note that only shortlisted candidates will be contacted.