
Organisational Change and Communication Manager
Hays | Human Resources
Posted 2 days ago
Your new company
Join a large Federal Government agency based in Canberra City. This area enables secure, modern ICT environments that support 24/7 operations and national consistency. The Division is at the forefront of delivering innovative technology solutions and services that drive organisational and business benefits.
Your new role
As the Organisational Change & Communication Manager (EL1 equivalent), you'll be embedded in the Program Management Office, supporting a major transformation program with 35 projects across eight streams. The program was established to remediate and sustain critical property and ICT assets across the department. Due to the large scale and complex nature of the program, Change Management and Communication capability is critical to ensuring that projects and change initiatives meet objectives on time and on budget by increasing employee understanding, adoption and usage.
You'll lead change and communication strategies that drive adoption, engagement, and successful delivery of business outcomes.
Key responsibilities include:
- Developing and implementing change management and communication strategies across projects and the program.
- Develop and implement change management plans tailored to each project.
- Create tools and processes that embed change management principles.
- Collaborate with PMO, Stream Leads, and Project Managers to support implementation.
- Provide expert advice and coaching on change activities.
- Represent the division in communication forums and networks
- Preparing high-quality reports on change and communication progress.
What you'll need to succeed
- Extensive experience in APS change management, communication roles and leading change initiatives.
- Strong stakeholder engagement and negotiation skills.
- Proven ability to manage competing priorities and deliver outcomes independently and in teams.
- Eligibility to obtain Baseline Security Clearance.
- Developing and implementing change management and communication plans across projects and the program.
As this is a Federal Government opportunity, the successful candidate must be an Australian citizen.
What you'll get in return
- Initial 12-month contract with two 12-month extension options
- Hybrid working arrangements across ACT
- Positive workplace culture and strong team dynamic
- Opportunity to influence high-impact ICT and property transformation projects
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected].
A selection criteria response is required for all applications, limited to 3000 characters.
Essential Criteria
1. Related Skills and Experience
- Have extensive operational and professional skills in communication roles in the APS
- Have training and/or experience in leading change management activities | 40% weighting
2. Communication and Engagement
- Highly effective negotiation and communication skills with the ability to present complex information to a variety of audiences
- The ability to develop and sustain complex customer, business and stakeholder relationships | 30% weighting
3. Ways of Working
- A highly developed ability to manage multiple competing priorities to deliver quality outcomes.
- Self-motivation, drive and the ability to deliver outcomes, both independently and in a team environment | 30% weighting
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
About Hays | Human Resources
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
EL1 Accommodation Change and Communications Officer
Recruitment Hive

EL1 Accommodation Change & Communications Officer
Davidson

Change Manager
Recruitment Hive

Change Manager
face2face Recruitment

Communications & Change Consultant - Federal Government Reform Project
1 and One Consulting Pty Ltd

Change Manager / Training & Communication Specialist
Booka Consulting

Change Manager
Recruitment Hive

Change Manager
Recruitment Hive
