Join a Tech-Driven Team That Powers Business Innovation

About CommSys
For over 20 years, CommSys has been the trusted technology partner for Business and Enterprise clients. We’re not just another Managed Service Provider; we deliver cutting-edge solutions with precision, agility, and a human touch. From Office 365 to Hosted PABX, Virtual Machines, and full-stack cloud infrastructure, we make technology work smarter.

At CommSys, you’ll be part of a lean, expert-driven team where ideas turn into action fast - with quality, security and reliability leading the way. Big enough to deliver, small enough to innovate. If you’re passionate about cloud services, infrastructure, and making an impact, this is the place to grow.

The Role: IT Support Analyst
We’re looking for a tech-savvy problem solver ready to step up and own complex IT challenges for a broad range of business clients. You'll tackle escalations, manage projects, and support Microsoft cloud environments. You’ll collaborate with senior specialists, mentor junior analysts, and work onsite around Sydney Metro. You will also attend our Central Coast office, from time to time, for training and key projects.

If you’ve got more than 2 years’ experience in IT support or provisioning and want to push your skills into IT consulting, we want to hear from you.

What You'll Do

Deliver high-quality IT and network support to business clients

Manage Microsoft cloud environments (Office 365, Azure, etc.)

Support core infrastructure: VMs, Servers, SANs, routers & switches

Prioritise and solve tickets efficiently with a service-first mindset

Assist clients with training and technical guidance

Keep our internal documentation fresh and reliable

What You Bring

2+ years in onsite or desktop support roles

Sharp troubleshooting skills and solid IT fundamentals

Familiar with AD, Group Policy, PowerShell

Experience with Microsoft Power Platform

Excellent communication—you're as good with people as you are with tech

Ability to work independently and thrive in a team

Tertiary qualifications in IT or related field

Willing to participate in an on-call roster and

A goal to move into an IT consulting career

Bonus Skills (Highly Valued)

Microsoft certifications (Intune, Azure, SharePoint)

Cisco experience/certs (CCNA, CCNP, CCIE)

Multi-server/site deployment experience

Firewall/IP security expertise

VoIP/SIP (Asterisk or 3CX) skills/certifications

Why Join Us?

Fast-moving, supportive team that values innovation

Career progression, certifications, and hands-on mentoring

Variety of projects and high-impact work

Competitive compensation and flexible work environment

Ready to level up your IT career? Apply now and let's build something great together.