The Role:

One Stop Medical is opening a second premises and is seeking experienced Medical Receptionists to join our wonderful GP Administration Team. The successful applicant will have an excellent attitude, high attention to detail and is competent, and comfortable, working in a very fast paced environment. Reporting directly to the Practice Manager, you will be the first point of contact between patients and the Practice.

About us:

One Stop Medical is a General Practice, in the Mackay Region. We pride ourselves on the relationships we build with our patients and their families, with friendly, attentive service.

Key responsibilities (including, but not limited to):

Facilitate smooth patient flow, by communicating with patients and clinical staff

Scheduling and maintaining patient appointments

Maintain patient confidentiality at all times

Provide a very high standard of customer service by effectively managing patient queries, requests, including answering telephones and responding to emails in a timely manner

Maintain medical records/accounts. Process billings and receipts

Help manage reception and waiting rooms effectively

General administrative duties, such as scanning, faxing etc

The Candidate:

Ideally administrative experience in a medical setting, however training can be offered

Professional phone etiquette

Competent in the use of Outlook, Word and Adobe software

Excellent verbal and written communication skills

Very high attention to detail

A people person who can multi-task

Ability to work well within an team - we work together to achieve our goals!

A commitment to achieving customer service of the highest standard

Strong work ethic

Experience working with Pracsoft and Medical Director Software is advantageous (although we are transitioning to BP soon)

Full time availability (or PPT for 4 days per week) with possible Saturday mornings 8am-1.30pm

Benefits:

Work in a fast paced environment and gain experience and knowledge

On the job training available for candidates with basic understanding

A diverse, rewarding role, in a busy, yet supportive environment

How to Apply:

To submit your expression of interest, please email your resume, with a cover letter to: [email protected]