Join a fast-paced, high-performing, and positive team in the heart of Cremorne, just minutes from East Richmond Station and surrounded by great cafes and eateries. This is an exciting opportunity to work in a global trading business where your coordination, customer service, and admin skills will make a real impact.

About the Role
As a Customer Service Administrator, you’ll play a key role supporting the end-to-end process of customer and supplier transactions. From managing orders and shipping schedules in SAP to communicating updates across stakeholders, you’ll keep everything running smoothly behind the scenes. You’ll work closely with traders, customers, and suppliers, locally and overseas, in a high-volume, detail-driven environment.

Key Responsibilities

• Create and maintain customer and supplier orders in SAP
• Generate and issue sales contracts and order confirmations
• Maintain shipping schedules and proactively communicate order status
• Liaise with international suppliers and local customers to support timely deliveries
• Track documentation and maintain accurate internal records and reports
• Manage shared mailboxes and support the wider team with admin follow-ups

What You’ll Bring

• 2+ years’ experience in administration, customer support or client service
• Strong communication and stakeholder management skills
• High attention to detail with excellent organisational habits
• SAP or ERP experience preferred
• Microsoft Excel skills
• Proactive and adaptable with a team-focused mindset

Why Join Us?

• Flexible hybrid working – 2 days WFH after training
• Performance bonus on top of base salary
• Onsite early bird parking available for early starters
• Collaborative and diverse team culture
• Convenient Cremorne location close to public transport and cafes

If this sounds like the role for you please APPLY NOW!