Customer Service and Sales Administrator

Join a Professional Team with Family Values and Real Career Growth

Reception, Customer Service and Sales Administration

Full-Time Role | Shepparton Based | $60,000 – $70,000 + Super

Hours: Monday – Friday, 8:00am – 5:00pm

We are proud to partner with a well-established Shepparton-based business that blends professional excellence with a warm, supportive culture. This is a team where everyone is known, valued, and respected – and where the customer experience truly matters.

YOUR NEXT OPPORTUNITY:

We’re on the lookout for a Reception, Customer Service and Sales Administrator who’s ready to step into a role with variety, purpose, and the chance to grow. You’ll be the first point of contact—welcoming customers with professionalism and care—while supporting the sales team and ensuring smooth, efficient administration behind the scenes.

This is more than just a job—it’s a chance to be part of a workplace that feels like family but runs like a well-oiled machine.

Key Responsibilities:

Be the welcoming face and voice of the company—on the phone, in person, and over email.

Provide timely quotes and process sales orders accurately.

Maintain CRM records and ensure the showroom and reception areas are always inviting.

Monitor and follow up on outstanding sales orders.

Support stock and purchasing admin, including preparing delivery dockets and managing supplies.

Collaborate closely with the sales team to help them hit their targets.

Contribute to a customer service experience that stands out for all the right reasons.

ABOUT YOU:

You’re polished, proactive, and people-focused. You love being busy, you take

pride in doing things right the first time, and you bring a positive, solutions-

focused mindset to work every day.

We’re looking for someone who has:

Previous experience in customer service, administration, or sales support.

Intermediate to advanced Microsoft Office skills (Word, Excel, Outlook).

Excellent time management and organisational abilities.

Strong communication skills, with a warm and professional phone manner.

A collaborative spirit, but also the confidence to work independently.

A high level of attention to detail and accuracy.

Bonus points for experience with inventory, quoting, or CRM systems.

If you are someone who thrives in a close-knit, high-performing team—and you’re looking to build a long-term career—this could be your perfect next step.

HOW TO APPLY:

This role requires excellent Phone Skills so CALL ME and stand out from the CROWD

We are here every day of the week from 7:30am to 7:30pm.

Call Jo Collier

P: 0412 754 597

E: [email protected]