Australian Caravan Centre are currently recruiting, and an exciting full-time opportunity exists for a Customer Service Representative to join our team at our dealership located in Craigieburn.

As the go-to person to our Customer Service department, you will thrive on the providing administrative support to facilitate progress towards Australian Caravan Centre (ACC) goals. You will have experience in handling a wide range of administrative support related tasks and the ability to work alongside another Administrator. To be consider for this role, you must demonstrate a strong customer service background.

Full time position
Monday – Friday
8.00am – 4.00pm
Craigieburn location

$25.00 - $35.00 p/h + Superannuation

Your key responsibilities will be:

• Provide excellent customer service to our customer base, answering their enquiries while liaising with the Service Manager.
• Checking in customers with their caravans.
• Assist the Dealership in day-to-day administrative tasks including but not limited to invoicing, Monday.com responses and phone calls as well as face to face customer service.
• Booking repairs and service appointments.
• General ad-hoc tasks as required including phone calls and e-mails.

About you:

• Ability to work in a team, be self-motived and pro-active
• Confident, driven to succeed and a willingness to learn with a focus on upskilling and growth
• Competent computer skills
• Previous administration experience in the industry is highly regarded, but not essential
• Passion for caravan and camping is highly regarded

To apply please submit a CV and a cover letter highlighting your suitability for this position through Seek, including your availability.

The successful candidate must provide a current police check.
Only Shortlisted candidates will be notified.