We are seeking a motivated and experienced Licensed Property Manager to manage the day-to-day operations of a high-performing 4.5-star self-contained apartment complex in the heart of Forster, NSW. This role is ideal for someone with strong operational, customer service, and compliance skills who is looking for a lifestyle and business opportunity on the NSW Mid North Coast.

The successful candidate (individual or couple) will be responsible for overseeing all aspects of the property including guest services, housekeeping coordination, maintenance, financial reporting, compliance, and relationships with owners and the body corporate.

Key Responsibilities:

Manage reservations, check-ins, check-outs, and guest communications

Supervise and coordinate housekeeping and maintenance teams

Maintain high presentation standards across apartments and common areas

Maximise occupancy and revenue via online travel agents (OTAs), direct bookings, and yield management

Liaise with the body corporate and ensure compliance with strata regulations

Handle supplier relationships, contractor scheduling, and operational budgeting

Use of Property Management Software (PMS) for bookings, guest records, and reporting

Provide leadership in customer service and maintain a strong reputation across review platforms

Requirements:

Current NSW Class 1 or Class 2 Real Estate or Strata Management Licence (or Restricted Letting Agent Licence)

Minimum 2 years’ experience in property, hotel, or short-term accommodation management

Excellent customer service, problem-solving, and communication skills

Proficiency with PMS systems (e.g. RMS, Siteminder, or similar) and OTA platforms

Strong organisational and multitasking abilities

Professional, hands-on, and proactive approach

Ability to live on-site (preferred)

What We Offer:

Long-term stability in a well-established business

Fully furnished 2-bedroom on-site manager’s apartment

Competitive salary + performance-based bonuses

Work-life balance in one of NSW’s most desirable coastal towns

Supportive owners and flexible work environment