ADMIN ASSISTANT – Full Time
Envision Disability Services | Toowoomba QLD | Monday to Friday, 9am–5pm

At Envision Disability Services, we believe in making a real difference in the lives of our participants. Our team works together to support people to reach their full potential and achieve their goals.

Our values of Transparency, Reliability, Flexibility, and Honesty guide everything we do.

We are currently seeking a dedicated and organized Admin Assistant to join our team. This is a full-time role with a six (6) month probation period.

The right candidate will be self-motivated, detail-oriented, and confident in managing a variety of admin tasks in a fast-paced, team-focused environment.

About the Role

As the Admin Assistant, you’ll be responsible for supporting day-to-day business operations, assisting managers and staff, and ensuring our documentation and communication are accurate and timely. You’ll also play a key role in maintaining our participant records and being a friendly first point of contact for phone and email enquiries.

Key Responsibilities

Maintain accurate participant records and ensure files are complete

Process invoices and support weekly billing and accounts tasks across departments

Answer phone calls, manage general enquiries, and provide excellent customer service

Support management and staff with admin tasks such as diary coordination, document control, and data entry

Archive documents and maintain both physical and digital filing systems

Work closely with other team members to support participants and ensure smooth office operations

Carry out other reasonable duties as required

Skills and Attributes

Strong written and verbal communication

High attention to detail and accuracy

Ability to multitask, manage competing priorities, and work under pressure

Pleasant and professional phone manner

Strong organizational and time management skills

Self-motivated and able to work independently as well as within a team

Proficient in Microsoft Office (Outlook, Word, Excel) and able to learn new systems quickly

Professional, reliable, and able to follow direction

A respectful and non-judgmental approach when working with participants and team members

Positive and adaptable attitude with a commitment to continuous improvement

Qualifications and Requirements

Minimum 2 years’ experience in an admin or similar support role advantageous

Current NDIS Worker Screening Check (Yellow Card)

Current Working with Children Check (Blue Card)

Queensland driver’s license and access to a fully insured vehicle

Experience in the community services or disability sector is highly desirable

Why Join Us?

Make a meaningful contribution to the lives of people with disability

Be part of a supportive and committed team

Work in an organization where your input and ideas are valued

Opportunities for learning and growth in a growing sector

If this sounds like the right fit for you, we’d love to hear from you.

Please apply via Seek, call us on (07) 4632 6882, or email your resume to [email protected]