About the role:

We are seeking a proactive and detail-oriented Office Manager to oversee and coordinate all administrative and operational activities of our business. This role is crucial to the smooth functioning of our operations, ensuring that the office environment runs efficiently, staff are well supported, and internal processes are consistently streamlined.

Key responsibilities:

As an Office Manager, your responsibilities will include, but are not limited to:

· Overseeing day-to-day office operations and ensuring efficient administrative processes.

· Managing office supplies, stock levels, and liaising with suppliers to ensure timely procurement of materials and inventory items related to the tile business.

· Coordinating internal communication between sales, warehouse, and logistics departments.

· Assisting with processing purchase orders, sales invoices, delivery dockets, and account reconciliations.

· Supervising administrative staff, assigning tasks, monitoring workloads, and supporting team development.

· Supporting the Business Development and Sales teams with customer enquiries, quoting, and order tracking.

· Handling incoming calls and correspondence, ensuring prompt and professional communication with clients and partners.

· Maintaining accurate records and filing systems for client accounts, supplier agreements, and operational documentation.

· Managing staff schedules, payroll coordination, and leave tracking in collaboration with HR/payroll service providers.

· Ensuring compliance with WHS requirements, particularly regarding office and warehouse safety procedures.

· Coordinating with external contractors for office equipment, facility maintenance, and IT support.

· Supporting management with preparation of reports, business documentation, and assisting with stocktake and inventory processes.

· Participating in the development and implementation of internal systems to improve office efficiency and customer service standards.

Requirements - capabilities and competencies

· A minimum of 1 year of relevant experience as an Office Manager.

· A Diploma qualification in Business, or Business Management.

· Strong organisational and time management skills with the ability to prioritise tasks and manage competing deadlines.

· Excellent communication and interpersonal skills, both verbal and written.

· Proven leadership abilities, with prior experience supervising or coordinating a small team.

· Proficiency in Microsoft Office Suite (Excel, Word, Outlook), accounting software (e.g., MYOB, Xero), and CRM systems.

· High attention to detail, particularly in relation to data entry, documentation, and record keeping.

· Knowledge of WHS compliance requirements and office safety standards.

· Experience working in a tile, building materials, or construction-related business will be highly regarded.

· A proactive, solutions-focused approach and a willingness to support a growing team in a fast-paced environment.