ABOUT THE COMPANY

This is your opportunity to join a values-driven, fast-growing professional services business making a meaningful impact in its sector. With a national footprint and a culture built around collaboration, innovation, and people, the team prides itself on delivering exceptional internal and external customer experiences. They offer a supportive and inclusive workplace where your contribution will be valued and where you’ll feel empowered to bring your whole self to work.

ABOUT THE ROLE

This is a high-impact role overseeing national office operations across multiple locations. As the National Office Manager, you’ll ensure smooth and efficient workplace management - from daily operations and vendor relationships to staff onboarding and major office projects. Reporting to the Executive Assistant and working closely with the People & Culture and Business Administration teams, you’ll drive office efficiency, culture-building initiatives, and operational excellence that keeps the entire business running seamlessly.

DUTIES

• Lead the day-to-day management of office operations nationally, including project managing fit-outs, relocations, and process improvements
• Manage vendor relationships, building services, facilities, maintenance, and all consumables across office locations
• Own office budgeting, expense tracking, and cost optimisation, ensuring high-quality, cost-efficient outcomes
• Coordinate onboarding of new staff in partnership with the People team, ensuring a seamless experience
• Support cultural initiatives such as social events, recognition programs, and internal staff experiences
• Oversee travel arrangements, internal events, and major office-wide celebrations and conferences
• Represent the business as a first point of contact and champion of client service and professionalism
• Travel occasionally to other office locations to provide hands-on support and ensure national alignment

SKILLS & EXPERIENCE

• 3-5 years' experience in office management, ideally across multiple sites
• Proven experience managing office relocations and/or fit-out projects
• Strong background in stakeholder management, including vendors, landlords, and internal teams
• Experience supporting People & Culture/HR processes, including onboarding
• Strong administrative, planning, and communication skills - written and verbal
• Tech-savvy with confidence using Microsoft Office and project/HR systems
• Organised, detail-oriented, and calm under pressure
• Able to work both autonomously and as a collaborative team player

BENEFITS

• Genuinely inclusive team environment!
• High-visibility national role with meaningful impact
• Flexibility for occasional travel and work-life balance
• Access to employee-led culture initiatives and wellness programs
• Work in a values-driven business that genuinely cares about people
• Potential opportunity to stay on post-contract

OUR RECRUITMENT PROCESS

At Lotus People, we are committed to fostering diversity, equity and inclusion. We encourage applicants from all backgrounds to apply and will ensure a fair and equitable recruitment process.

Every application we receive is reviewed by a real person, never by AI. If your experience aligns with the requirements of the role, a consultant will be in touch within 2–3 business days for an initial phone screen. Shortlisted
candidates will then proceed to a virtual interview with the consultant managing the role.

Due to the volume of applications and the specific nature of our briefs, we are unable to take phone enquiries about roles before an application is submitted. We ask that all interested candidates please apply online and wait to hear from us. Rest assured, we respond to every applicant, regardless of the outcome, so you will not be left wondering.

Lotus People are proud to have been awarded Best Agency for Candidate Experience for five consecutive years. We look forward to providing you with a positive and respectful experience.