Office Manager – Own the Standard, Energy & Operations of Our Sydney HQ
Location: Sydney CBD (Full-Time | 5 Days In-Office)
Salary: $65,000 – $75,000 + Super

Join Australia's #1 Property Investment Group
At Freedom Property Investors, we’re on a mission to help busy, everyday Australians build wealth safely through property. With over 10,000 members served, 300+ full-time team members, and 2,000+ five-star Google reviews, we pride ourselves on being the industry leaders in investment-grade property. We’re now looking for a high-performance operator to join our team as an Office Manager — someone who will take full ownership of the daily operations, presentation, experience, and energy of our Sydney HQ. From cleanliness and reception to onboarding, travel, events, and facilities, you will be the engine that keeps our head office running at a five-star standard.

About the Role
This is not a support function — this is an ownership role. You will personally manage the entire office environment, including:

Front-desk reception and communication

Daily presentation and cleanliness

Team onboarding and orientations

Staff travel and car park coordination

Events and office celebrations

Liaison with building management and cleaners

Fire warden responsibilities and safety compliance

You’ll collaborate with the executive team and key departments, but you won’t delegate. This role requires execution, attention to detail, and pride in doing the job properly.

What You’ll Be Doing

Manage the daily office cleanliness checklist and ensure it’s completed by 9:00 AM

Set up the office each morning — coffee machine, snacks, drinks, and meeting rooms

Greet members, guests, and visitors — offer water or coffee upon arrival

Answer all incoming calls to the company’s general line

Respond to emails in the company’s general inbox

Handle objections or tough conversations with members over the phone

Monitor and uphold shared space cleanliness throughout the day

Proactively approach team members if cleanliness or snack rules aren’t being followed

Oversee cleaner performance — rubbish removal, table wipe-downs, and presentation

Coordinate building repairs and maintenance with building management

Act as fire warden for the office — attend building safety trainings as required

Plan and run internal events such as team lunches and the annual Christmas party

Book domestic flights and accommodation for team travel

Reserve visitor car parks and send parking instructions to guests

Support the executive team with ad hoc tasks — coffee runs, post office runs, meeting setup

Host Monday orientations at 9:30 AM for new starters

Take profile and group photos on day one

Provide office tours for all new team members

Issue and track swipe passes for new team members

Collect and deactivate swipe passes for exiting team members

Provide basic admin support to other departments as needed

Maintain a high-energy, well-run, professional environment across the entire office

What You’ll Need

3+ years’ experience in office management, reception, or facilities coordination

Strong attention to detail with pride in presentation and order

Highly proactive and personally accountable — no task too small

Confident, warm communicator with professional phone and email etiquette

Comfortable giving reminders or calling out low standards in a respectful way

Experience managing suppliers or cleaning contractors

Experience organising internal events, team lunches, or corporate functions

Confident handling of travel bookings and general team coordination

Familiar with swipe/access pass systems and onboarding processes

Willing and able to act as a fire warden and attend safety trainings

Coachable — open to feedback and quick to implement direction

Excellent time management and multitasking skills in a fast-paced setting

Experience in corporate, property, or professional services preferred

Do Not Apply If…

You wait for direction instead of taking initiative

You prefer hybrid or remote — this is full-time in-office only

You’re uncomfortable maintaining team etiquette and presentation standards

You dislike multi-tasking across reception, admin, events, and facilities

You need close supervision to get things done to a high standard

Your Scorecard (KPIs)

Office Readiness – Setup and checklist complete by 9:00 AM daily

Office Presentation – Clean, tidy, and well-stocked all day, every day

Responsiveness – Calls answered and inbox cleared within 1 business hour

Onboarding Delivery – New starter setup (orientation, tour, photos, pass) completed same-day

Event Execution – Internal events delivered on time and on budget

Facilities Oversight – Repairs, safety, cleaning, and building tasks are followed through promptly

What You’ll Get
💰 $65K–$75K base + super
📦 Full ownership of the Sydney HQ office experience and daily operations
🏢 Full-time, 5-days-a-week in-office role at our Sydney CBD HQ — no remote/hybrid

How to Apply
Submit your CV and a short cover letter outlining why you’re a great fit for this role. Shortlisted candidates will be contacted directly.