Are you an experienced and highly organised Medical Receptionist seeking a rewarding full-time opportunity with a leading specialist practice on Sydney's Lower North Shore? We are partnering with a reputable practice dedicated to delivering exceptional patient care and are seeking a skilled professional to join their dynamic team.

About the Role

This is a fantastic opportunity to play a vital role in a busy specialist practice. You will be responsible for ensuring the smooth daily operations of the front office, providing outstanding administrative support, and delivering a first-class patient experience.
Work-life balance is a priority: This role offers a four-day in-office work week with the flexibility to work one day from home, providing a highly sought-after hybrid model.

Key Responsibilities

• Patient Welcome & Management: Greet patients warmly, manage check-ins, and ensure all necessary forms and documentation are completed accurately.
• Appointment & Scheduling: Efficiently coordinate and schedule patient appointments, procedures, and follow-ups.
• Administrative Support: Provide comprehensive administrative assistance to the specialist and medical team.
• Inquiry Handling: Professionally address patient inquiries, providing clear and accurate information about services and procedures.
• Records Management: Maintain accurate and confidential patient records and medical files.
• Billing & Claims: Assist with billing inquiries, process payments, and manage basic insurance claim information.
• Office Operations: Contribute to the overall smooth operation of the reception area, ensuring a positive and organised environment.

Skills & Attributes We're Looking For

• Proven Experience: Demonstrated experience as a Medical Receptionist, ideally within a specialist medical practice setting.
• Exceptional Communication: Outstanding interpersonal and communication skills, with a patient-first approach.
• Tech Proficiency: Competence in medical practice software and general office applications.
• Highly Organised: Strong organisational skills with meticulous attention to detail and the ability to multitask effectively.
• Problem-Solver: A proactive approach to problem-solving and a can-do attitude.
• Team Player: Ability to work collaboratively within a fast-paced and supportive team environment.
• Reliability: A strong sense of responsibility and commitment.

If you are a motivated and experienced Medical Receptionist looking for a role that offers professional growth, a supportive team, and a flexible working arrangement, we encourage you to apply now.

Silver Search Pty Ltd Specialists in Medical Administration roles: E: [email protected] PH: 1300 557 046 W: www.silversearch.com.au