Be a part of a great and friendly team in an organisation with multiple medical practices

Currently looking for 2 X Senior Medical Receptionist to start immediately at our busy general practices based in Valentine, and Wallsend.

Training will be Provided

Valentine Medical Practice

Wallsend Medical Practice

We require Full Time Senior Medical Receptionist to join our fully accredited Practices and fast growing Team of Doctors, Nurses and Administration staff across board.

Daily tasks and responsibilities include:

*Excellent customer service as being the first point of contact to patients with efficient communication

*Effective management of patient appointments and answering all phone queries in a professional and friendly manner

*A proactive problem-solver with the ability to address and resolve issues efficiently and professionally

*Responsible for the daily supervision and ongoing training of team members

*Patient results/ recalls/ invoices and receipts

*Patient records and maintenance

*Medicare & Medical Insurances Claims and reconciliation

*Assisting our accounts team with billing inquiries

*Assisting Senior Management in daily office tasks

*Assisting and communicating with practice Doctors and Nurses with their requirements

*Maintaining and creating policies and procedures in conjunction with Senior Supervisor

*Oversee documentation and carry out regular audits to ensure adherence to accreditation requirements

*Assisting in Ordering medical and office supplies

*General Admin and ad-hoc duties

*A team player that works well within a team environment

*Maintaining cleanliness of the medical practices and Overall responsibility of the practice

Selection Criteria / Preference

*Professional, friendly and courteous manner

*Must be proficient in Best Practice software

*Must be able to work in high flow patients waiting rooms

*Must have a reliable Car and willing to Travel (to cover ad-hoc Shifts if required).

*Excellent communication skills

*Initiative, time-management & flexibility

*Ability to multi-task and prioritize

*Ability to work in a team and independently

*High level of work ethic and flexibility with work hours, must be able to work on weekends with a rotating roster.

Benefits

*20% Staff Discount at Skinduced Aesthetic Clinic at Cameron Park

*Flexible environment where team members are dealt with great respect

*Non corporate family owned business where owners and Managers are onsite for every help

*Support to improve skills and training

*Supportive Offsite Call Centre to take that extra burden off our onsite staff.

Remuneration: Hourly rate according to Modern Awards and as per experience and duties given.

ABOVE RATES ARE INDICATIVE ONLY.

web: www.healthcarevolutions.com.au