
Installation & Service Coordinator - Outdoor Blinds
Modern Group
Posted 1 day ago
Installation & Service Coordinator - Outdoor Blinds
Modern Group is one of Australia’s most established and respected home improvement companies. With over 50 years of experience and more than 500,000 successful home upgrades completed nationwide, we remain committed to delivering quality products and exceptional service with pride.
We are currently seeking a highly capable Installation and Service Coordinator to join our dynamic Production Team based at our Wangara office. This role is suited to a driven and detail-oriented professional who thrives in a fast-paced, customer-focused environment.
The Role
As Installation and Service Coordinator, you will play a key role in managing customer orders, coordinating installation activities, and supporting our field teams. Your responsibilities will include (but are not limited to):
Liaising with customers to provide updates on orders and resolve queries
Coordinating with tradespeople regarding installation schedules
Managing service and warranty bookings
Placing manufacturing orders
Processing invoices and data entry
Handling documentation: receiving, scanning, sorting, and filing
Assisting with field staff enquiries and operational support
Maintaining general office operations and administrative records
What You Bring
We are looking for an experienced professional with a strong administrative foundation and a proactive mindset. The ideal candidate will demonstrate:
Excellent communication and interpersonal skills
Proven ability to manage multiple priorities with precision and efficiency
Strong planning, time management, and problem-solving capabilities
A high level of attention to detail and commitment to quality
Intermediate to advanced proficiency in Microsoft Office (Excel, Word, Outlook)
A positive, solutions-focused attitude and willingness to learn
Professional presentation and a reliable, self-motivated work ethic
Ability to work both independently and as part of a team
A continuous improvement mindset and the ability to anticipate needs
Why Join Us
At Modern Group, we foster a supportive, professional environment where contributions are valued and development is encouraged. If you’re looking for a role that offers challenge, variety, and the opportunity to make a real impact — this could be the next step in your career.
Ready to take the lead? Apply now with your resume and a cover letter outlining your suitability for the role.
About Modern Group
With over 35 years experience in the home improvement industry, Modern are a household name and are one of the most trusted home improvement companies in Australia. We are proudly Australian and family owned and specialise in environmentally friendly home improvement products, including: Solar Electricity Solar Hot Water Window Roller Shutters Louvre Shutters Plantation Shutters Roof Restorations and Gutter Replacements Synthetic Grass Garage Doors Carports and Verandahs Energy Saving Devices The Modern Group employ over 1000 staff members and have branches in every state. Across the group we have over 300,000 satisfied customers, meaning you can trust our products, trust our staff and trust our guarantees. If your looking to invest in a home improvement then the choice is easy, go with the best, go with Modern.
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