Are you ready to make a meaningful impact in one of Australia’s most iconic organisations? This Townsville based Federal Government department are seeking a dynamic and experienced Senior Advisor – People and Performance to join the People Services team and help shape a high-performing, values-driven workforce.

As a Senior Advisor, you will:

• Provide expert HR advice and case management support across grievances, complaints, misconduct, and performance matters.
• Guide the implementation of the enterprise agreement, policies, and procedures.
• Partner with managers to develop and implement workforce strategies that foster positive performance and behaviour.
• Lead workplace enquiries and reviews, delivering evidence-based findings and recommendations.
• Champion continuous improvement in HR processes and service delivery.

You are a collaborative, agile professional who thrives in a fast-paced environment. You bring:

• Exceptional written and verbal communication skills, with the ability to prepare complex documentation.
• Strong conflict resolution and mediation capabilities.
• Analytical thinking and sound judgment to support evidence-based decision-making.
• A commitment to ethical conduct, confidentiality, and professional integrity.
• The ability to manage competing priorities and deliver results under pressure.

Key Duties

• Deliver specialist HR advice and support across a range of workforce matters.
• Build trusted relationships with internal stakeholders to influence and drive HR outcomes.
• Conduct and oversee workplace investigations and performance management processes.
• Prepare high-quality reports, briefings, and correspondence.
• Support supervisor capability through training and coaching.
• Contribute to continuous improvement initiatives within People Services.
• Stay informed on legislative changes and APS employment frameworks.

Essential:

• Minimum 3 years of relevant professional experience.

Desirable:

• Qualifications in HR, workplace relations, or a related discipline.
• AHRI membership or certification.
• Experience in coaching, mediation, or investigations.
• Certificate IV in Government Investigations.
• Knowledge of APS employment frameworks and legislation.

Ready to make a difference?
Apply now and help us build a resilient, capable, and high-performing workforce.

Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.

DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via [email protected] or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.

By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.