SALES & ADMIN SUPPORT

Our Company
We are a leading online office furniture retailer in Australia. We are well known in the industry for our outstanding customer service and mutually respectful relationships with all key stakeholders. We are based in Cleveland, South East Queensland and look forward to welcoming a new staff member to join our dynamic team.

The Role
Our success in the industry is based on our determination to provide the best possible experience and outcome for each customer. We are looking for an individual who has great customer service and interpersonal skills; who is a team player and who is keen to learn and hone their skills in a professional and supportive environment. The successful candidate will be enthusiastic, highly organised and demonstrate excellent time management skills. They must have a strong work ethic and be reliable, friendly and professional. Attention to detail is an absolute must to succeed in this role. We value our team very highly and we are looking for a candidate who will slot seamlessly into our great working environment

Key Responsibilities

Answer phone calls and respond to emails from customers

Process online orders, submit purchase orders to suppliers and keep customers informed of delivery dates

Support the existing sales team in all aspects of their role e.g. checking stock, organising warranty visits, ordering sample chairs etc etc

Build strong, respectful relationships with our team, customers and suppliers

Essential Attributes

Attention to detail and accuracy is absolutely critical in this role

Good time management, administration and organisational skills

Must be proficient in Word, Excel and Outlook

Experience in customer service/sales will be highly regarded

Excellent communication and interpersonal skills, both written and verbal

Patience, enthusiasm and a keen desire to achieve great outcomes for our customers

A willingness to learn on the job and provide excellent support to our busy sales team

Team player

This role will be based in our head office in Cleveland from Monday to Friday from 8:30am to 4.30pm

Please provide a current Resume and a short cover letter describing yourself and your current work availability and email to [email protected] by Friday 18th July 2025.