Advanced Specialist Domestic and Family Violence Advocate – Level 5

Support victim-survivors of domestic and family violence in a pivotal advocacy role.

Level 5.1 in line with the SCHADS Award classifications plus a host of additional benefits.

Be part of a supportive and collaborative work environment that values professional development.

Join a dedicated team working towards the elimination of domestic and family violence.

About DVNQ

DVNQ is dedicated to providing culturally appropriate, respectful, and holistic support to those affected by domestic and family violence (DFV). Founded in 1994, DVNQ operates in the heart of North Queensland, with a mission to eliminate DFV through advocacy, innovation, and collaboration.

At DVNQ, our values—Integrity, Compassion, Advocacy, Innovation, and Collaboration—guide our work with clients, stakeholders, and colleagues alike. Our dedicated team tackles complex issues, driven by a shared commitment to making a positive impact. We pride ourselves on a supportive and inclusive culture, where leadership sets a positive tone, and every team member contributes to our collective success. Join us in a central, easily accessible location, where your work will make a real difference in the community.

For more information, please visit our website: www.dvnq.org.au

About the Opportunity

DVNQ is looking for Advanced Specialist Domestic and Family Violence Advocates (Level 5) based in Townsville, QLD.

As an Advanced Specialist DFV Advocate, your role is pivotal both within DVNQ and as part of our embedded program with QPS and other partner agencies. Reporting to the Team Leader, this role provides specialist DFV support through trauma-informed risk assessment, safety planning, case management, and referrals. In addition, you will take on leadership responsibilities, including mentoring other advocates, supervising service delivery, and working in embedded police partnerships to deliver innovative, holistic responses to DFV.

This is a Permanent Full-Time position.

Key Responsibilities:

Provide trauma-informed crisis response, including risk and needs assessments and safety planning.

Deliver services grounded in a feminist understanding of the gendered nature of DFV.

Coordinate emergency accommodation and home safety upgrades.

Liaise with internal and external stakeholders to ensure comprehensive, holistic client support.

Assist clients in navigating court processes and obtaining protection orders.

Participate in community education, awareness campaigns, and advocacy initiatives.

Mentor and supervise Level 4 DFV Advocates to ensure high-quality service delivery.

Lead trauma-informed practice development and court program coordination.

Engaging with partner agencies, including working within police stations, to support victim-survivors and improve system integration.

Drive continuous improvement projects, leading initiatives, and revising practice manuals in collaboration with leadership.

For a copy of the full position descriptions, please email [email protected]

Qualifications and Experience:

Degree level qualification in a relevant human services discipline (or 5 years’ experience in a similar field will be considered).

Minimum of 3 years’ full time equivalent professional experience in a relevant human services discipline.

Advanced experience working with current legislation (Domestic and Family Violence Act 2012, Child Protection Act 1999), Common Risk Assessment Framework and DFV Information Sharing Guidelines.

Skills and Competencies:

In-depth knowledge of DFV legislation, best practices, and trauma-informed approaches.

Strong decision-making and case-management skills.

Ability to communicate complex information sensitively and effectively.

Demonstrated cultural knowledge and ability to work respectfully and effectively with Aboriginal and/or Torres Strait Islander peoples Understanding of the complex ways in which children are harmed through experiencing violence.

Able to consult and collaborate with a wide range of organisations and stakeholders.

High level of digital literacy and experience with client record-keeping systems.

Experience mentoring and supervising DFV practitioners.

Advanced decision-making and practice leadership, including working within embedded service models.

Ability to coordinate legal clinics and court work and engage with agencies like QPS.

Required Screening:

Current QLD C Class Driver’s License which must remain current during the term of employment.

Working with Children Check (Blue Card) which must remain current during the term of employment.

Australia: National Police Check Clearance – at organisation expense.

As our ideal candidate, you are supportive, collaborative, and able to work effectively with a diverse group of people. Your strong communication skills will help you build trust within the community and with partner organisations.

This is a role where your passion for advocacy and your commitment to social justice will shine. We seek someone who can bring empathy, professionalism, and dedication to our team, contributing to a safe and supportive environment for all.

About the Benefits

This is a Level 5.1 position under the SCHADS Award $49.28, with an hourly rate of, plus:

Enjoy 4 weeks of annual leave with an additional 17.5% leave loading. Plus, receive an extra 3 days of leave during the Christmas period, allowing you more time to recharge and spend with loved ones.

Access salary packaging options up to $15,900 per annum, significantly increasing your take-home pay by reducing your taxable income.

Benefit from a structured induction process, regular in-house training, and ongoing professional development opportunities. We also provide internal and external professional supervision, ensuring you receive the guidance and support needed to thrive in your role.

Enjoy a Monday to Friday work pattern with flexible hours, helping you maintain a healthy work-life balance.

Participate in our dedicated team wellbeing days, designed to foster a positive and collaborative work environment.

Access our Employee Assistance Program (EAP) for confidential support, advice, and counselling services to help you manage personal or work-related challenges.

A commitment to staff wellbeing is reflected in our supportive work environment.

At DVNQ, we are committed to fostering a positive, inclusive, and supportive workplace where your contributions are valued and your professional development is encouraged.

If you share our values and have the skills necessary to bring success to the role, we invite you to apply today!

How to apply

To apply, please email the following documents to [email protected]:

Cover letter addressing each Selection Criterion

Current resume

Two professional referees (one must be your current or most recent line manager)

Proof of education, qualifications, and/or experience

Applications close: 9am Monday, 21st July 2025

Please note: Applications that do not address the selection criteria or are received after the closing date will not be considered.