Advanced Specialist Domestic and Family Violence Advocate (Identified) – Level 5

Advocate for and support victim-survivors of domestic and family violence.

Level 5.1 under the SCHADS Award, plus generous benefits.

Be part of a supportive, collaborative team that values your professional development.

Contribute to meaningful work focused on eliminating domestic and family violence.

About DVNQ

DVNQ is committed to delivering culturally appropriate, respectful, and holistic support to individuals impacted by domestic and family violence (DFV). Established in 1994, DVNQ operates in North Queensland, with a mission to eliminate DFV through advocacy, innovation, and collaboration.

Our values—Integrity, Compassion, Advocacy, Innovation, and Collaboration—are at the heart of how we work with clients, colleagues, and the community. We pride ourselves on a supportive, inclusive culture where leadership is positive and every team member contributes to our shared success.

Learn more about us at: www.DVNQ.com.au

About the Opportunity

DVNQ is currently seeking Identified Advanced Specialist Domestic and Family Violence Advocates (Level 5) to join our team in Townsville, QLD.

Reporting to the Team Leader, this role provides specialist DFV support through trauma-informed risk assessment, safety planning, case management, and referrals. In addition, you will take on leadership responsibilities, including mentoring other advocates, supervising service delivery, and working in embedded police partnerships to deliver innovative, holistic responses to DFV.

This is a Permanent Full-Time position.

Key Responsibilities

Provide trauma-informed crisis response, including risk and needs assessments and safety planning.

Deliver services grounded in a feminist understanding of the gendered nature of DFV.

Coordinate emergency accommodation and home safety upgrades.

Liaise with internal and external stakeholders to ensure comprehensive, holistic client support.

Assist clients in navigating court processes and obtaining protection orders.

Participate in community education, awareness campaigns, and advocacy initiatives.

Mentor and supervise Level 4 DFV Advocates to ensure high-quality service delivery.

Lead trauma-informed practice development and court program coordination.

Engaging with partner agencies, including working within police stations, to support victim-survivors and improve system integration.

Provide cultural accountability and direction across DVNQ to build and embed cultural capacity.

For a copy of the full position descriptions, please email [email protected]

Selection Criteria

This is an identified position. Applicants must identify as being of Aboriginal and/or Torres Strait Islander descent.

To be considered, you will also need to meet the following criteria:

Qualifications and Experience

Tertiary qualification in a relevant human services field and/or a minimum of three years’ experience in the human services sector.

Skills and Competencies

In-depth knowledge of DFV legislation, best practices, and trauma-informed approaches.

Strong decision-making and case management skills.

Proven ability to communicate complex and sensitive information effectively.

Demonstrated cultural knowledge and ability to work respectfully and effectively with Aboriginal and/or Torres Strait Islander peoples and provide culturally appropriate advice.

Strong understanding of family structures, cultural protocols, and community connections.

High level of digital literacy and experience with client record-keeping systems.

Experience mentoring and supervising DFV practitioners.

Advanced decision-making and practice leadership, including working within embedded service models.

Ability to coordinate legal clinics and court work, and engage with agencies like QPS.

Mandatory Requirements

Current QLD C Class Driver’s Licence.

Current Working with Children Check (Blue Card).

Australia: National Police Check Clearance – at organisation expense.

We are looking for someone who is compassionate, collaborative, and committed to social justice. Your communication skills and cultural expertise will allow you to build trust with clients and partner organisations while providing essential support to those in crisis.

About the Benefits

This is a Level 5.1 position under the SCHADS Award $49.28, with an hourly rate of, plus:

Enjoy 4 weeks of annual leave with an additional 17.5% leave loading. Plus, receive an extra 3 days of leave during the Christmas period, allowing you more time to recharge and spend with loved ones.

Access salary packaging options up to $15,900 per annum, significantly increasing your take-home pay by reducing your taxable income.

Benefit from a structured induction process, regular in-house training, and ongoing professional development opportunities. We also provide internal and external professional supervision, ensuring you receive the guidance and support needed to thrive in your role.

Enjoy a Monday to Friday work pattern with flexible hours, helping you maintain a healthy work-life balance.

Participate in our dedicated team wellbeing days, designed to foster a positive and collaborative work environment.

Access our Employee Assistance Program (EAP) for confidential support, advice, and counselling services to help you manage personal or work-related challenges.

A commitment to staff wellbeing is reflected in our supportive work environment.

At DVNQ, we are committed to fostering a positive, inclusive, and supportive workplace where your contributions are valued and your professional development is encouraged.

If you share our values and have the skills necessary to bring success to the role, we invite you to apply today!

How to Apply

To apply, please email the following documents to [email protected]:

Cover letter addressing each Selection Criterion

Current resume

Two professional referees (one must be your current or most recent line manager)

Proof of education, qualifications, and/or experience

Applications close: 9am Monday, 21st July 2025

Please note: Applications that do not address the selection criteria or are received after the closing date will not be considered.