Empowered to Shine

Join our team of 2000+ people making a positive difference to over 15,000 older Victorians through aged care services. As a respected not-for-profit organisation, we’re transforming the experience of ageing through collaboration, new ideas and investment in people and services. Our teams are supported to build meaningful connections and deliver exceptional care by accessible leaders who encourage professional development and growth. And when challenges arise, bring your curiosity, positive energy and resilience. With caring colleagues and an inclusive culture, we will adapt to change together. Live your best work/life in a respectful environment that values your safety, wellbeing and the contribution you make.

Our Team

We’re looking for an Administration Leader / Office Manager to be the backbone of our administrative operations in our residential aged care home in Camberwell - Benetas Broughton Hall. This is a great opportunity for an experienced administrator looking to take the next step in their career, or a health / community professional looking for a role off the floor. Additionally, it’s a great opportunity to engage with the residents and make a difference to someone’s day.

The Role:

• Providing excellent customer service including reception and switchboard duties, inbox coordination, and management of customer requests in the CRM system
• Conducting orientation tours in the absence of the Home Manager
• Assisting with activities for recruiting and onboarding new staff, and for staff rostering
• Schedule meetings and arrange conferences, training and site events
• Developing intra-office communication protocols
• Records management, data entry and reporting through systems and electronic records
• Assist with compiling information to generate monthly KPI reporting
• Oversee the activities of the Administration Assistant

About You:

• Experience performing administrative tasks in a fast-paced environment
• Adapt in technology and able to learn new systems quickly
• An interest in spending time with the elderly, and demonstrated empathy and kindness towards them
• High level of verbal and written communication skills
• Ability to manage time and conflicting priorities effectively
• Experience in staff rostering and general payroll related enquiries would be highly desirable
• A formal administrative qualification or study in a relevant discipline is highly desirable
• The annual flu immunisation and a commitment to receiving the immunisation each year

To work in Residential Aged Care, you will need to have a NDIS Worker Screening Check. The NDIS Check lasts for 5 years and can be used with any organisation / employer. You can find out more information about it here. You can still apply for a job if you do not have the Check already, but you will need to receive it before you can start working.

Why Benetas?

• Broughton Hall is home for 65 residents located in Camberwell VIC 3124
• Not-for-profit salary packaging for $15,800 per year for general bills and expenses, plus an additional $2,500 for meals and entertainment - offering you more take-home pay with less tax!
• Close to public transport and free parking on site
• A strong learning culture with paid training hours to build your skills
• Proudly being part of a business that values Respect, Responsibility, Community, and Spirit
• A proven history of internal career progression and opportunities for you to move within Benetas so your story with us continues

Join us on our fulfilling journey, as we transform the experience of ageing through collaboration, new ideas and genuine care. Across many different and interesting roles, we support our people to build meaningful connections and make a real impact by delivering exceptional, person-centred care. Our accessible and supportive leaders provide the resources, professional development and opportunities for career growth you need to succeed. Working in an industry that is constantly evolving, while supporting the needs of older persons throughout their journey brings its challenges. So, bring your curiosity, positive energy, and resilience as we adapt to change together. And know that by your side, you have a team of caring colleagues who’ve got you. Live your best work/life in an inclusive, people-centred environment, where our values are deeply lived, your safety and well-being are a priority and your contribution is celebrated. Feel uplifted by our supportive and respectful culture, where purposeful work connects us and everything we do.

If you are an enthusiastic and experienced admin professional with a passion for helping people, then join Benetas to have a meaningful career where the work that you do will really matter.

We are proud to provide an inclusive workplace - with a diverse workforce that reflects the client base. We respect and value differences and encourage people of all ages and backgrounds to apply.

Interested in developing a career with Benetas, APPLY NOW!