We have an exciting new opportunity for an experienced GP Practice Manager to join our team, managing our two clinics at Aspley and Kangaroo Point.

The is a role that will keep you busy and challenged as you utilise your skill set. You will be joining a well-oiled team who are fun and good at what they do. You will be supported by a Reception Team Leader and a proactive Director/Principal GP.

Your duties across both clinics

Human Resource Management

· End to end recruitment

· Induction and training of staff

· Personnel management

· Management and supervision of administration and nursing

· Conduct training needs analysis bi-annually to monitor professional training and development of all employees

· Development, implementation and delivery of performance appraisals including counselling and disciplinary measures

· Management of workers compensation and return to work programs

· OH&S

· Development, implementation and maintenance of all HR policies & procedures

· Participate in continuing education by attending conferences and seminars

· Maintain current knowledge of government legislation and award conditions

Administration Management

· Set the protocols for customer service delivery

· Monitor and act upon customer service feedback (via annual survey)

· Development, production and maintenance of the Practice Manual

· Preparation and presentation of reports

· Chair management and staff meetings

· Preparation and distribution of agendas and minutes

· Maintenance of insurance cover for the practice including professional indemnity and workers compensation

· Maintaining accreditation

· Complaints resolution – patients and staff

Financial Management

· Maintain all financial and statistical records using Xero

· Liaise with the company accountant as required

· Administration of financial matters such as invoicing and payroll

· Download quarterly BAS reports for the accountant

· Lodge superannuation

Marketing Management

· Make recommendations on the practice image, internal and external marketing requirements

· Liaise with external marketing team re marketing initiatives and approve all creatives

· Liaise with external marketing team to maintain the company web sites

· Ensure adequate customer information brochures and journals are available for educational purposes

Facilities Management

· Liaise with IT team re the management and maintenance of computer software and hardware including licences

· Purchase and maintenance of practice equipment

· Maintenance of practice and office environments

· Liaison with Property Manager as required

What we need from you

. Qualifications as a registered nurse would be highly desirable

. A minimum of three years' experience as a GP Practice Manager

. Management qualifications are desirable

. It is essential you are a people person who has exceptional communication skills

. You must be able to multitask at a high level as you have two clinics to oversee

If you are interested in this role, please apply with a covering letter and resume via seek, or you can send your application to [email protected].